Mandatory Notices Displayed at Branches

Section A

Comprehensive notice Board
Communication on MCLR
Extracts of Cheque Collection Policy
Basis for Interest Calculation
Interest Rate for Resident/NRO/NRE deposit

Section C

Grievance reddressal and Banking Ombudsman
Grievance reddressal for Depository Participant
Grievance reddressal for PMJDY Accounts

Section D

Other Services Provided

Section E

Information Available in Booklet Format
Transaction Timings
Code Compliance Officer

Other Notifications

Demat Services
SEBI Certificate of Registration as Participant
List of holidays as per the NI Act
Locker Tariff Sheet
Opening of accounts of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disablities under Mental Disabilities Act, 1999
Caution Notice-Fraudulent Lottery Schemes
Caution Notice-Fraudulent Lottery Scheme Poster
Notice for FD holders on higher TDS Rates if PAN not submitted
15G-H Notice for TD holders
Contact Details Update Notice
Complaint to Police Cyber Crime Against Fictitious Offer
Fictitious Offer - There is no such thing as easy Money
Protection for bank depositors
Grievance Redressal Policy
Compensation Policy
Policy On collection of Dues and Repossession
Cheque Collection Policy
Fair Practice Code
MSE Code(Micro & Small Enterprises)
Citizens' Charter for Currency Management
Citizens' Charter for Customer Service
Citizens' Charter for Foreign Exchange
Citizens' Charter for Foreign Exchange (Gist)
Customer Education Brochure
Integrated ombudsman scheme 2021
Banking Ombudsmen - Annexure C (Addresses and Area of Operation of Banking Ombudsman) & Complaint Form
Customer Facilitation Centres for RTGS/NEFT
Contract Labour Regulation Act 1970,Abstract of the Act and Rules- Rule 60
Gratuity Act - FORM A - Notice of Opening
Gratuity Act - FORM A - Sample Form
Gratuity Act - FORM A - User Guide for filling
Gratuity Act - FORM B - Notice of Change
Gratuity Act - FORM U - New Payment of Gratuity Act 1972-English
Gratuity Act - Authorized officer to collect Notice under Gratuity Act
Payment of Gratuity Act, 1972 - Hindi
Minimum Wages Central Rules - Form IX A
Minimum Wages - Form I
Payment of Bonus Act 1965
The Maharashtra Maternity Benefit - Form K
Maternity Benefit Form A
Certificate Of Registration Of Employer - Feb 2007
Abstracts of Bombay Shop And Establishment Act,1948 (Wherever Applicable)
Know Your Note Poster
RBI's Master Circular on Customer Service in Banks
RBI's Master Circular on Detection & Impounding of Counterfeit Note
Notice on Customer Service Department
Kotak Mahindra Bank Deposit Policy
RBI's Note Refund Rules 2009
List of KYC documents - Small Savings Account
Caution Notice - Depositor Protect Thyself (Applicable to Branches of Uttarakhand and Uttar Pradesh)
Notice on Ramp Facility
Important Notice on Notes and Coins
List of KYC documents for opening NPS Account
Banking Facility for Senior Citizens and Differently abled Persons
Caution Notice for PMJDY Customers

Please Note:

  • Nomination facility is available on all deposit accounts, articles in safe custody and safe deposit vaults.
  • Bank exchanges soiled notes and mutilated notes.
  • Bank accepts / exchange coins of all denominations.
  • If a banknote tendered at the branch is found to be counterfeit, bank will issue an acknowledgement to the tenderer after stamping the note.
  • We accept direct tax collection.
  • We open 'No frills' accounts.
  • The Bank will consider the clear balance available in your account at the beginning of the day to process cheques in Inward Clearing.