Mandatory Notices Displayed at Branches
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

Mandatory Notices Displayed at Branches

Important Notices Poster
Comprehensive Notice Board Poster

Section A

Basis for Interest Calculation
Base Rate & BPLR
Notice Board Circular - Communication on MCLR

Section B

GSFC-Kotak 811
Locker Tariff Sheet

Section C

Grievance reddressal and Banking Ombudsman
Grievance reddressal for Depository Participant
Grievance redressal for PMJDY Accounts
Extracts - Integrated Ombudsman Scheme 2021
PFRDA Ombudsman

Section D

Code Compliance Officer
Transaction Timings

Other Notifications

SEBI Certificate of Registration as Participant
List of holidays as per the NI Act
Opening of accounts of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities under Mental Disabilities Act, 1999
Caution Notice-Fraudulent Lottery Schemes
Notice for FD holders on higher TDS Rates if PAN not submitted & 15G-H Notice for TD holders
Complaint to Police/Cyber Crime Against Fictitious Offer
Know Your Note Poster
List of KYC documents - Small Savings Account & List of KYC documents for opening NPS Account
Caution Advice released by RBI against the ‘Balance Enquiry’ App
Protection for bank depositors
Customer Facilitation Centres for RTGS/NEFT
APY Citizen Charter
Caution Notice for PMJDY Customers
Simplification of KYC norms
Fictitious Offer – There is no such thing as easy Money
Grievence Redressal Policy
Compensation Policy
Policy On collection of Dues and Repossession
Caution Notice - Depositor Protect Thyself (Applicable to Branches of Uttarakhand and Uttar Pradesh)
Notice on Ramp Facility
Banking Facility for Senior Citizens and Differently abled Persons
Cheque Collection Policy
Fair Practice Code
Fair Practice Code - Microfinance Loans
MSE Code(Micro & Small Enterprises)
Citizens’ Charter for Currency Management
Citizens’ Charter for Customer Service
Citizens’ Charter for Foreign Exchange
Citizens’ Charter for Foreign Exchange (Gist)
Customer Education Brochure
Integrated Ombudsman Scheme 2021
Integrated Ombudsman Scheme 2021 - Annexure C (Addresses and Area of Operation of Banking Ombudsman) & Complaint Form
Contract Labour Regulation Act 1970,Abstract of the Act and Rules- Rule 60
Gratuity Act - FORM A - Notice of Opening
Gratuity Act - FORM A - Sample Form
Gratuity Act - FORM A - User Guide for filling
Gratuity Act - FORM B - Notice of Change
Gratuity Act - FORM U - New Payment of Gratuity Act 1972-English
Gratuity Act - Authorized officer to collect Notice under Gratuity Act
Payment of Gratuity Act, 1972 - Hindi
Minimum Wages Central Rules - Form IX A
Minimum Wages - Form I
Payment of Bonus Act 1965
The Maharashtra Maternity Benefit - Form K
Maternity Benefit Form A
Certificate Of Registration Of Employer - Feb 2007
Abstracts of Bombay Shop And Establishment Act,1948 (Wherever Applicable)
RBI's Master Circular on Customer Service in Banks
RBI's Master Circular on Detection & Impounding of Counterfeit Note
Kotak Mahindra Bank Deposit Policy
MSME Revitalisation Policy