As per Annexure A (NSDL Circular - NSDL/POLICY/2022/122)
Escalation Matrix:
Details of
|
Contact Person
|
Address
|
Contact No.
|
Email Id
|
Working Hours
|
|---|
Customer care
|
Cletus Dsilva
|
IT Park, 02nd Floor Zone 1, Malad East, Mumbai 400097
|
022-660 52654
|
[email protected]
|
Monday to Friday
9.30 AM-6.00PM
|
Head of Customer care
|
Sanjay Mehta
|
IT Park, 02nd Floor Zone 1, Malad East, Mumbai 400097
|
022 -660 52665
|
[email protected]
|
Monday to Friday
9.30 AM-6.00PM
|
Compliance Officer
|
Pankaj Mishra
|
6th Floor, Compliance Department, 27 BKC, G-Block, Bandra-Kurla Complex, Bandra (East), Mumbai-400 051
|
022 - 61661673
|
[email protected]
|
Monday to Friday
9.30 AM-6.00PM
|
CEO
|
Dipak Gupta
|
IT Park, 02nd Floor Zone 1, Malad East, Mumbai 400097
|
022- 660 52641
|
[email protected]
|
Monday to Friday
9.30 AM-6.00PM
|
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.
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