In case you have any queries/complaints regarding ATM transactions such as non/short dispense of cash, card capture, etc. :-
Kotak Mahindra Bank Customers
Please feel free to reach us through any one of the following means:
- You may call our 24x7 Customer Contact Centre on 1860 266 2666 and register your complaint. Click here (if Toll Free services are not supported by your service provider).
- You may email us and register your complaint.
- You may write a letter to us at Kotak Mahindra Bank Ltd. P.O. Box: 16344, Mumbai - 400013.
- You may visit any of our bank branches to register your query/complaint.
Non Kotak Mahindra Bank Customers
- Please contact your card issuing bank.
Please click here to download the ATM grievance form.
Please mention the ATM ID in your complaint submitted to your Bank. ATM ID is printed on your transaction slip and is also displayed in the ATM area.