Banking Policies

Customer Rights Policy
Policy on General Management of Branches
Corporate Policy Manual on Ethical Conduct, Avoidance of Conflict of Interest And Protection of Confidential And Proprietary Information
Policy for Grievance Redressal
Policy on Collection of Dues and Repossession of Security
Policy for Cheque Collection
Customer Compensation Policy
Deposit Policy
MSE policy
Abridge version of Bank’s Board Approved Policy on Co-Lending Model
Credit Card Board Policy
Code of conduct for direct selling agents