Grievance Redressal for Bank Services by Kotak Mahindra Bank

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Personal Banking
NRI Services
Privileged Services
Private Banking
Commercial Banking
Wholesale Banking
Treasury
Custody Services
ATM Services
Designated Depository Participant (DDP)
PCM (Professional Clearing Member) Services
Depository Participant (DP)
Collections and Misselling Complaints

Annual Statement of Complaints 2023-24 KYC and Re-KYC for Bank Account*

Grievance Redressal

Banking Services

We are committed to extend the best possible services to you. This section would enable you to bring your grievance to our notice

ATM Services

In case you have any queries/complaints regarding ATM transactions such as non/short dispense of cash, card capture, etc

Recovery Agent

Get contact information of Recovery Agents employed by the Kotak Bank or Kotak Credit Cards

DigiSaathi

DigiSaathi is an initiative by the consortium of Payment System Operators and Participants (banks & non-banks) in India. Get information on digital payment products and services 24x7 with DigiSaathi - Tollfree:14431 / 18008913333 | WhatsApp: 8928913333 | Chat Online on digisaathi.info

Please select your product / service to get started

Level 1

Grievance Redressal

Banking Services

ATM Services

Recovery Agent