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Frequently Asked Questions

How fast is a BHIM UPI transaction?

Transactions using BHIM UPI are instant and are completed within seconds.

What is a VPA?

The Virtual Payment Address (VPA) is a unique identifier assigned to your bank account by any of the UPI apps. The VPA has a format of username@Kotak in Kotak Mobile Banking App.

What are the transaction limits in BHIM UPI?

Transaction limits are mandated and modified by NPCI frequently. They are subject to the limits prescribed from time to time by the other banks, where the user holds a bank account and has linked the said Bank account in the Application.

What are the working hours for money transfers on BHIM UPI?

Money transfers using UPI can be made 24x7 instantly which means it can be done on holidays as well and are not dependent on banking hours.

Can I send money to anyone using BHIM UPI?

You can send money to:

  • A beneficiary who already has a VPA (Virtual Payment Address)
  • If the beneficiary doesn't have a VPA, you can send money to him/her using their Account number and IFSC code