Banking Ombudsman

Integrated Ombudsman Scheme 2021 Area of operation and addresses of Banking Ombudsman

Integrated Ombudsman Scheme 2021


Contact details of the Central BO Office

Portal: Complaint lodging portal of the Ombudsman

Email id:

Address: Centralized Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh 160017

Toll-free number:  14448


Please Note:

  • Nomination facility is available on all deposit accounts, articles in safe custody and safe deposit vaults.
  • Bank exchanges soiled notes and mutilated notes.
  • Bank accepts / exchange coins of all denominations.
  • If a banknote tendered at the branch is found to be counterfeit, bank will issue an acknowledgement to the tenderer after stamping the note.
  • We accept direct tax collection.
  • We open 'No frills' accounts.
  • The Bank will consider the clear balance available in your account at the beginning of the day to process cheques in Inward Clearing.