Bank Registered SIM present in Mobile

Bank Registered SIM present in Mobile

Home

Services

Products

Help

Get App

I am unable to understand the process, please guide me through it.

How do I start using Kotak Mobile Banking App?

What all do I need to start using Kotak Mobile Banking app?

Is the SIM of my bank registered mobile number mandatory for activating a new device?

What is a secure SMS?

How is the secure SMS sent? Do I have to send it or will Kotak App send it?

Will there be any charge for Secure SMS?

I am using a dual sim phone, what do I have to do?

Will my mobile number be verified, if my phone is in Flight/Airplane mode?

I have selected wrong SIM card in my dual SIM phone while sending secure SMS, What will happen?

What do I need to do if I am changing my mobile phone?

I am getting multiple CRNs after successful verification of my mobile number, what should I do?

I have multiple CRNs registered against my CRN, how do I activate all my CRNs on same Kotak App?

I did not try to activate Kotak app but still received SMS/email alerts, what should I do?

Someone claiming to be from Kotak Mahindra Bank called me and asked me to forward one SMS to a mobile number provided, what should I do?

I am trying to send secure SMS but it is getting failed repeatedly after sending secure SMS, what should I do?

Activation of my Kotak Mobile App is getting failed due to balance deduction pop-up coming after sending secure SMS. How can I activate?