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Frequently Asked Questions

What is FASTag?

FASTag is a device that uses Radio Frequency Identification (RFID) technology for making toll payments directly from a prepaid account linked to it. It is affixed on the windscreen of a vehicle. It enables user to drive through toll plazas without stopping for cash transactions. FASTag has a validity of 5 years and needs to be Recharged / Top-up as per transaction requirement.

Once, the tag is scanned, a prepaid account linked to the tag is automatically debited for the corresponding amount. The linked account can be topped up/recharged as required.
 

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What are the benefits of using FASTag?

The following are the benefits of using a FASTag:

  1. FASTag is an electronic toll collection system, operated by the NHAI. It consists of a sticker with RFID that gets read by the tag reader at the plaza and the toll amount gets deducted automatically for the linked wallet. This replaces cash transactions thus saving on time taken to exchange cash. 
  2. FASTag is now a mode of payment at select parking lots across the country.  This results in quicker payments at parking lots.

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Which all Toll Plazas accept FASTag?

FASTag is presently operational at 773+ toll plazas across national highways, select state highways and parking plazas. More toll plazas will be brought under the FASTag program in the future.          

You can see the list of plazas by clicking                                                                                          

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Can Kotak FASTag be used for making parking payments also?

Presently, Kotak FASTag can be used for making parking payments at select locations. To know the parking location accepting FASTag for parking payments, click here

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What are the documents needed to apply for FASTag?

You will need to carry original as well as copy of your KYC document
You need to submit the following documents along with the application for FASTag:

a.    Registration Certificate (RC) of the vehicle.
b.    Passport size photograph of the vehicle owner
c.    KYC documents as per the category of the vehicle owner:

Individual

a.    ID proof and Address proof from the list mentioned, and 1 passport size photograph
b.    PAN Card
c.    A valid driving license

Corporate

a.    Public Ltd./ Private Ltd./ Partnership Proprietorship
b.    Certificate of Incorporation/ Partnership Deed/Registration certificate of the firm PAN Card of Proprietor
c.    PAN Card of the corporate Address Proof of the Proprietor
d.    Photo ID of signing authority Shop Act or other Firm Proof
e.    List of Directors with addresses/Name and addresses of Partners

Our representative will provide you an application form, which you need fill and submit.

All required documents for FASTag should be in the name of the owner of the vehicle. If car owner is not present at the time of application, driver will need to submit his photo ID proof.
 

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