Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
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Frequently Asked Questions
For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
*If a customer pays through Credit Card on UPI, the Merchant Discount Rate (MDR) will be levied, as agreed by you at the time of filling up the merchant acquiring account opening form.
Once a customer completes a UPI transaction on your Kotak QR, you will receive a payment confirmation through the following methods:
*Applicable charges may apply.
Same Day Settlement allows you to get payments settled the same day, within a few hours
You can choose either or both the cycles -
Same Day Settlement is available on all days, except Sundays
Fee: 0.20%% + GST will be applied on settlement value for each same day settlement cycle.
You can opt for Instant UPI settlement to receive funds instantly in your Kotak Current Account for all successful UPI transactions done by your customers on Kotak POS machines or QRs.
With instant settlement you can get :
To raise a service request regarding your QR on kotak.biz, follow the below steps:
Our support team will contact you shortly to resolve the issue.