Help Center
Locate us
Pay Wave
Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
Popular Products
Show More
Quick Help
Show More
Frequently Asked Questions
Show More
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
For Kotak Credit Cards issued before 1st Oct’20 : Look for the Contactless Indicator on your card. If your card has the contactless indicator, you can start using your card for contactless transactions immediately.
For transactions up to Rs. 5000 in India, you can pay simply by tapping your card on the Contactless Indicator at payment terminal which supports contactless transactions. There is no need to even enter your credit card PIN. For transactions over Rs. 5000, insert/swipe your card followed by 6 digit PIN. International limits for Contactless transactions are governed by regulations of that country.
Contactless cards are as secure as any other chip card. They carry the same multiple layers of security, which ensures that you are safe from fraudulent or unauthorized transactions. You should keep your card safe and block it immediately if it is lost or stolen or you suspect unauthorized transactions.
No, the cashier will have to input the amount in the terminal to activate the reader before the card can be tapped. Also, the card must be held within 4 cm of the contactless reader.
All credit cards issued/replaced are enabled for payWave/contactless payments. In case your card doesn’t support contactless payments, you can place request for card replacement via Net banking/mobile banking or calling our customer experience centre at 1860 266 2666 (local charges applicable).
