811 Cares

We are happy to introduce 811 Cares, a seamless and quick WhatsApp banking service for our customers! Now, find answers to your questions in English or Hinglish. Aapki mushkilon ka hal hai humare paas!

Here’s how you can get started with your WhatsApp Banking journey!

Why should you avail Banking Service for Kotak 811 through WhatsApp ?

At Kotak 811, we value your convenience above all. Our aim is to provide our customers with quick resolution to their problems through a platform that is accessible to all.

Here’s why you should avail our WhatsApp Banking service:

We are at your service 24x7. You can text us anytime and we will help you out
You can text us in Hinglish or English
You can get answers to your account related questions at one place
We will give you a solution in just a few seconds through our Chatbot
Our WhatsApp account is completely secure and we don’t ask for any sensitive data from our customers

How can you avail Kotak 811 WhatsApp Service?

To get started with 811 Cares WhatsApp Banking:

Save our number 7710811811 on your phone
Go on WhatsApp and send a “Hi” on the number above to activate the service
All that’s left to do is for you to ask your questions

You can either type the question in English (Ex: “How to login the App?”) or you can type the question in Hinglish (Ex: “Mein App par kaise login karun?”)

What are the services that I can avail through “811 Cares”?

There are a gamut of services you can opt for through the Kotak 811 WhatsApp banking platform.

Here are a few services you can get answers for:

Account Transaction history
Account Balance
Reset MPIN
Transaction
Upgrade
Kotak 811 variants
UPI
Virtual Debit Card
Account Details
Average Monthly Balance
App issues
BillPay
Block/Freeze related
Credit Card
Cash Deposit
Change in Details
Charges
Cheque Book
CRN
Debit Card
Fixed Deposit
FKYC
Funding

The 811 Whatsapp Chat Bot is a support platform that will help you answer all your queries and provide you with the right links to navigate to the relevant screen on the Kotak811 Mobile Banking App

Chat with us on WhatsApp!

811 Cares