EMI Clarifications

  • You may view/download your Statement of Account free of charge instantly by logging on to our Net Banking or Mobile Banking, which will give you clear information about your EMI status. After logging in Click on the "Installment Loans" Tab in Net Banking or “Loans” Tab in Mobile Banking.

Do not have Net Banking password / Mobile Banking PIN (MPIN)?

  • Net Banking: Generate your password online by inputting your Customer Relationship Number (CRN). Click here.
  • Mobile Banking: Create / Reset your MPIN using your Net Banking / Debit Card / Credit Card details. Click on “Forgot MPIN” after entering CRN in the app.

Do not know your CRN?

  • Send a SMS from your registered mobile number with the bank on "9971056767 or 5676788" and just mention "CRN". Your CRN will be sent to you instantly

You may also call our Customer Contact Centre on 18602662666 (Local call rates apply) between 9:00 am to 6:00 pm from Mon to Fri excluding holidays to get EMI clarification.

Turn Around Time (TAT) for EMI clearance status is 3 working Days

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