If the original Policy Contract was lost and request for issuance of duplicate was not made, will the claim be processed without Policy Contract?
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Policy Contract is a mandatory document for claim processing. In case where original Policy Contract is not available, claimant has to provide notarized affidavit-cum-indemnity on the stamp paper. Format of affidavit-cum-indemnity for claim can be availed under FORMS section, any nearest Kotak Life Insurance branch or from Claims department at HO. 
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