What should I do if my mobile number verification fails?

What should I do if my mobile number verification fails?

Home

Services

Products

Help

Get App

Please check the following:

1. Try again in an area with strong network coverage and a stable internet connection.

2. Ensure the active SIM with your bank-registered mobile number is inserted in the device.

3. If using a dual SIM device, select the registered number as default for SMS.

4. Make sure your CRN is not blocked. If it is, contact our support team to unblock it.

5. If the issue still persists, write to us at:

https://www.kotak.com/en/customer-service/contact-us/email-us/kotak-mahindra-bank/other.html

Useful Links

Was this information helpful?

Was this information helpful?