I have forgotten my Net Banking password. How can I regenerate it?

You can generate Net Banking password online by following the below mentioned steps:

  • Click on Need Help option on login screen and then click on “I want to generate my password”
  • On the next screen you will be prompted to enter the CRN/username or Card number
  • On the enter password screen, “Forgot Password” option is also available
  • You need to enter the registered mobile number
  • If you enter a wrong mobile number 3 times, online password regeneration would be locked for 12 hours
  • Only if your mobile number is registered with the bank will you be able to procee
  • If details match, OTP will be sent on both the registered Mobile Number and email ID. You can also request for Voice OTP
  • After entering correct OTP, you will be prompted to enter Debit/Credit/Forex Card details or answer Security questions whichever option is available for you
  • If you opt for Card authentication, below details need to be entered:
    • Debit / CREDIT / FOREX Card – Only numeric value should be accepted
    • Expiry date will be in MM/YY format
    • CVV- 3 digit numeric
    • Card Pin – 4 to 6 digit will be masked
  • If you select the Security Question option for authentication, you would have to answer 2 of the 4 Security Questions to validate yourself. You will be given an option to change the question.
  • Once the validation is successful, you will be taken to the Set new password screen where you will have to enter and re-enter the new password
  • Email / SMS alert will be sent to your registered email ID and mobile number on successful password change
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