My PVR starpass code are not working
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  • Privy League
  • NRI Services
  • Investors

In order to redeem the PVR Starpass code that you have received, we request you to follow the below steps  :       

  • The PVR ticket E voucher codes can only be used online at www.pvrcinemas.com to book a free PVR ticket which is subject to availability.                           
  • Select the City, Movie, Cinema, Show Timings & Seats to book the tickets. (except Director’s Cut ,PVR IMAX, PVR Opulent & PVR Mahagun) , movie, show, booking class (except Gold &  EUROPA) and seats.                                 
  • Login with your e-mail id or mobile number & password.                           
  • On the payment page, select ‘Offers’ tab & followed by Star Pass option.                         
  • Enter the Star Pass Code/s & click on ‘Make Payment’ tab                                   
  • Pay convenience fee using your Kotak Credit Card & complete the payment transaction to get booking ids.                                    

Note: Each voucher can be used to book a PVR ticket (only on www.pvrcinemas.com) upto Rs.400.

Still facing issues? Don't Worry. We can look into it,

Please take a screenshot of error message and share it with us. This will help us investigate the issue & provide resolution.

Ways to submit documents :

Option 1 : Click ""No,Need more help"" below to submit request along with required documents . Currently only 1 attachment is permitted .In case you want to share multiple documents/images,please ensure it is part of one file & upload in one go

Option 2: Using Net banking 

  • Post Log in, click on the “Help” tab available at the top right corner of the page
  • Select “Inbox”
  • Select “Compose mail” 
  • Post selecting necessary details in all field , you may attach required documents and click “Send”


Please Note:

  • Mention reference number if any in case you have already registered a request with any of our branches or phone banking
  • Mention your registered mobile number & email id while filling up the form
  • For sharing multiple documents, we recommend to use Net banking


What next?

  • Once we have registered your concern, we will share reference number on your registered email id. 
  • Post receipt of the required documents we will be able to process your request and status will be communicated on your registered email ID.
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