Credit Card lost, stolen or damaged

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If your card has been stolen or lost, we request you to immediately block your credit card

Choose from following options,

On Net banking:

Login to Net Banking
Go to Credit Card -> Service Request
Report Lost Card

On Mobile Banking:

Login to Mobile Banking
Go to Credit Card -> Service Request
Report Lost / Damaged card

You can also send an SMS from your registered mobile number

SMS KCCLOST(space)(Last four digit of Credit Card number) > 5676788 (Standard SMS charges applicable).

If you are unable to block your credit card through above steps, you can also visit the below link to contact us and immediately block your credit card: https://www.kotak.com/en/customer-service/contact-us/phone-banking.html

If a card is blocked as lost then the card will be auto replaced and a replacement fee of Rs 100 along with applicable GST will be charged.

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