How to Check Kotak Credit Card Application Status Online/Offline

A credit card application status check can be easily done online through the bank’s website. Or you can even track your credit card application status offline through the bank’s customer care number.

Track Online Credit Card Application Status

Focusing on our ‘customer first’ policy, Kotak Mahindra Bank offers a seamless portal to check credit card status instantly. To know how to check credit card application status, follow these steps:

• Visit /content/kotakcl/en/transaction-services/track-application.html
• To track your credit card application status, select – Credit Card
• Select an identifier from – Mobile number and DOB / Application Form Number / Form Number.
  Please keep this information handy for later use.
• On clicking the ‘Submit’ tab, your application status will be visible to you.
• In case you have forgotten the reference information or do not have any of the details, you may call our 24x7 helpline number at 18602662666*.

(*local call charges applicable)

• You can also take the assistance of Keya, your Personal (virtual) Kotak Assistant.

Offline Credit Card Application Status Check

For any reason, if you cannot check credit card status online, then you may choose an offline method. Here’s how to check credit card application status offline:

Via Customer Care Number

• Make sure all your application details are ready before you initiate a credit card application status check
• Call the bank’s Customer Care number
• Follow the executive’s instructions on how to track credit card application

Via SMS:

 In case you have opted for their SMS services, you can carry a credit card application status check via SMS.

Via Visit to the Nearest Branch:

You can also visit the bank’s branch in person to track credit card application.

Credit Card Application Status FAQs

1. Do I need to have a bank account with Kotak Mahindra Bank before applying for a credit card issued by you?

No, you don’t need a bank account with Kotak Mahindra Bank to apply for our credit cards. Upon credit card application, you can easily check credit card status through online and offline methods.

2. Can I track my credit card status using an Air Way Bill number?

No. Our trusted delivery partners send you the Airway Bill number (AWB) once we have dispatched your credit card. With this, you can track the card delivery and know the estimated delivery time. The AWB bears no connection to the application status. You can track your credit card application status through netbanking or SMS or by calling our Customer Care or visiting the nearby branch.

3. What should I do if my credit card application gets rejected?

If your credit card application gets rejected, you will receive a letter from the bank stating the reason for rejection. You can reapply after rectification. If the rejection is due to ineligibility, you can apply for a basic card instead of a premium one. In case you don’t receive the letter, you can request one through the customer care number. Or you can check credit card status online. If you are wondering how to track credit card application, then be rest assured. It’s a simple process and can instantly provide you with an update.

4. What should I do if I don’t have the application reference number for the credit card application?

In case you have misplaced the application reference number, you may call our 24x7 helpline number at 18602662666. They will provide you with the application reference number after verification of your personal details such as PAN number, date of birth, address, etc. Please note that local call charges will be applicable.