Basic details of DP:
NAMES AND CONTACT DETAILS OF KEY MANAGERIAL PERSONNEL(KMPs)
Name |
Designation |
Email ID & Customer care no |
---|---|---|
Mr. Dipak Gupta |
Managing Director & CEO |
[email protected] |
Mr. Krishnan Venkat Subramanian |
Whole-Time Director |
|
Ms. Shanti Ekambaram |
Whole Time Director |
|
Mr. Jaimin Bhatt |
Group CFO |
|
Ms. Avan Doomasia |
Company Secretary |
DETAILS OF AUTHORISED PERSONS
Name |
Designation |
Contact |
Email ID |
Cletus Dsilva |
Deputy Vice President |
022-660 52654 |
|
Sumit Jayakar |
Senior Vice President |
022- 6605 2646 |
|
Sanjay Mehta |
Senior Vice President |
022 -660 52665 |
|
Vickram Valecha |
Senior Vice President |
02266056027 |
|
Pankaj Mishra |
Vice President & Compliance officer |
022-61660001/2 |
PROCEDURE FOR ACCOUNT OPENING
Steps to file a complaint
Please refer to the escalation matrix to register any grievance. The time for resolution of complaints is 7 working days. To check the status on the grievance you may write to the email ids provided below in the escalation matrix.
Escalation Matrix:
Details of |
Contact Person |
Address |
Contact No. |
Email Id |
---|---|---|---|---|
Customer care |
Cletus Dsilva |
IT Park, 02nd Floor Zone 1, |
022-660 52654 |
|
Head of Customer care |
Sanjay Mehta |
IT Park, 02nd Floor Zone 1, |
022 -660 52665 |
|
Compliance Officer |
Pankaj Mishra |
6th Floor, Compliance Department, |
022-61660001/2 |
|
CEO |
Dipak Gupta |
IT Park, 02nd Floor Zone 1, Malad East, Mumbai 400097 |
022- 660 52641 |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.
Standard Operating Procedure for seeking additional disclosures from certain objectively identified Foreign Portfolio Investors (FPIs), in accordance with SEBI circular no. SEBI/HO/AFD/AFD-PoD-2/CIR/P/2023/148 dated August 24, 2023
This SOP has been framed by the DDPs, Custodians, Depositories and Exchanges, in consultation with SEBI, for implementation of the SEBI circular SEBI/HO/AFD/AFD-PoD-2/CIR/P/2023/148 issued on August 24, 2023” Please click to view the SOP. Please click here to view SOP