Get Kotak League Platinum Credit Card & earn 8X reward Points on your every spends of Rs.150 across all categories.
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i. Registration No - IN-DP-641-2021
ii. Registered address of Head Office - 27BKC, C 27, G Block, Bandra Kurla Complex, Bandra (East), Mumbai 400054
NAMES AND CONTACT DETAILS OF KEY MANAGERIAL PERSONNEL (KMPs)
Name |
Designation |
Email ID & Customer Care No |
Mr. Uday Kotak |
Managing Director & CEO |
08069428500 |
Mr. Dipak Gupta |
Joint Managing Director |
|
Mr. Krishnan Venkat Subramanian |
Whole-Time Director |
|
Ms. Shanti Ekambaram |
Whole-Time Director |
|
Mr. Jaimin Bhatt |
Group CFO |
|
Ms. Avan Doomasia |
Company Secretary |
DETAILS OF AUTHORISED PERSONS
Name |
Designation |
Contact |
Email ID |
Kamlesh Vora |
Senior Executive Vice President |
08069428600 |
|
Pankaj Mishra |
Vice President & Compliance officer |
022-61660001/2 |
Steps to file a complaint.
Please refer to the escalation matrix to register any grievances. To check the status on the grievance you may write to the email ids provided below in the escalation matrix.
Escalation Matrix:
Details of |
Contact Person |
Address |
Contact No. |
Email Id |
Working Hours |
Customer care |
Mrs. M. Raju
|
Kotak Infinity, 4th floor,
|
08069428500 |
Monday to Friday
10.00 AM-6.00 PM |
|
Head of Customer care |
Mr. Kamlesh Vora |
Kotak Infinity, 4th floor, Zone I, |
08069428600 |
Monday to Friday
10.00 AM-6.00 PM |
|
Compliance Officer |
Pankaj Mishra |
6th Floor, Compliance Department, |
022-61660001/2 |
Monday to Friday
9.30 AM-6.00PM |
|
CEO |
Uday Kotak |
Kotak Infinity, 4th floor, Zone I,
|
080-69428500 |
|
Monday to Friday
9.30 AM-6.00PM |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.
After exhausting all the options for resolution of the grievance, if you are still not satisfied with the outcome, you may avail the services of a common “Online Dispute Resolution Portal (“ODR Portal”) established under the aegis of the stock exchanges and depositories. ODR Portal harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market. The ODR portal can be accessed at the link: https://smartodr.in/login
Note - The dispute resolution through the ODR Portal can be initiated when the complaint/dispute is not under consideration in terms of any of the above or SCOREs guidelines as applicable or not pending before any arbitral process, court, tribunal or consumer forum or are non-arbitrable in terms of Indian law (including when moratorium under the Insolvency and Bankruptcy Code is in operation due to the insolvency process or if liquidation or winding up process has been commenced against the Market Participant).
The benefits of participating in a depository are:
Following facilities are offered:
There is no restriction on the number of accounts you can open.
No. The depository does not prescribe any minimum balance. You can have zero balance in your account.
No. The demat account must be opened in the same ownership pattern in which the securities are held in the physical form. e. g. if one share certificate is in your individual name and another certificate is jointly held in your and your spouse's name, two different accounts would necessarily have to be opened.
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By clicking on the hyper-link, you will be leaving www.kotak.com and entering website operated by other parties. Kotak Mahindra Bank does not control or endorse such websites, and bears no responsibility for them.