e-Mandate & e-NACH: Full Form, Meaning, Differences, Benefits, How does it work?
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When it comes to online banking, knowing basic terminologies like e-NACH and e-Mandate is important. Let's say you have an insurance payment, telephone bill, college fees, and more that must be paid. The chances of missing a due date are high when these payments are done manually. e-NACH (Electronic National Automated Clearing House) and e-Mandate are methods by which customers and merchants can handle recurring payments digitally.

While remembering the due dates can feel tedious, e-NACH and e-Mandate offer digital relief for customers and merchants. These methods are not just about convenience but improve the entire experience of managing repetitive payments. Let’s learn about e-NACH, what e-Mandate is, e-NACH's full form, and more.

What is e-Mandate?

The e-Mandate system, developed by the National Payments Corporation of India (NPCI) following the Reserve Bank of India's (RBI) guidelines, is a pivotal electronic payment mechanism that benefits Indian consumers and businesses. This system allows the simplification of repetitive payment transfers. It provides electronic authorisation where individuals and companies do not need to go through repetitive manual transactions. Through e-Mandate, they can automate and set recurring payments.

The secure transaction principle is what drives the e-Mandate. Electronic authorisations eliminate the need for physical signatures and paper-based approvals to enhance efficiency in the process. This innovation makes recurring payments far less complicated as consumers and businesses enjoy a frictionless and automatic experience.

How does e-Mandate Work?

e-Mandate operates through a well-defined process that ensures hassle-free payments. You can automate the payments with a Kotak Mahindra Bank Credit or Debit Card. The key highlights of how e-Mandate works include:

  1. Customer Request: After you decide to go for e-madate, you raise a request for a recurring mandate.
  2. Authorisation Request: The vendor sends an authorisation request. It could be through the portal or a link.
  3. Customer's Authorisation: You can give the authorisation to the bank using your net banking credentials or debit card details.
  4. Bank to NPCI: Details go to your sponsor bank, which passes it to the National Payments Corporation of India (NPCI).
  5. NPCI Action: NPCI forwards the request to your issuing bank.
  6. Decision of the Bank: Your bank decides – it can either accept or reject the authorisation request.

If your subscription or recurring payment is more than Rs 15000 (the maximum limit amount allowed for recurring payment by RBI), an OTP is essential to approve the transaction.

Benefits of e-Mandate in Banking

The benefits of e-Mandate in banking include the following.

  • Streamlined Recurring Payments: Say goodbye to manual recurring payments, as e-Mandate makes periodic transactions automatic and stress-free.
  • Reduced Errors: The fear of human errors associated with manual payment techniques decreases to a large extent.
  • Enhanced Security: e-Mandate ensures authorised transactions with secure authentication procedures.
  • Flexibility: It allows one to edit payment information or authorisations before the due date.

e-Mandate not only provides convenience but also leads to an efficient and secure banking experience.

What is e-NACH?

Electronic National Automated Clearing House (e-NACH) is a financial system that helps banks and other financial institutions automate payment processes, specifically for recurring transactions. This mechanism ensures swift and accurate transactions, whether utility bills, subscriptions, or other regular payments. e-NACH manages digital transactions so that there is reliability and efficiency. With its integration into the financial system, e-NACH signifies a transformation in banking where recurring payments are managed with higher efficiency and security. ECS and E-NACH are integral to this streamlined system, symbolising the evolution toward more efficient financial transaction management.

How does e-NACH Work?

e-NACH works as a pillar in automating payment processes, ensuring a smooth and secure journey for recurring transactions.

  1. Initiation by Customer: The process starts when a customer decides to set up a recurring mandate for paying bills or subscriptions. This initiation is like the starting point for a seamless digital payment system.
  2. Authorisation Request: The business or utility provider sends an authorisation request. It could be through their portal or a link that reaches the customer for approval.
  3. Customer Authentication: The customer then provides authorisation through the net banking credentials or debit card details. This step ensures that only the rightful owner can authenticate the recurring payments.
  4. Details Sent to Sponsor Bank: Once the customer gives the authority, the e-Mandate details go to the sponsor bank. The sponsor bank is the middleman, relaying this information to the National Payments Corporation of India.
  5. NPCI Role: NPCI is the backbone of digital payments in India, forwarding the authorisation request to the bank issuing the customer's card.
  6. Issuing Bank Decision: The issuing bank reviews the request. It can accept or reject the mandate based on various factors, including available funds, validity, and security measures.
  7. Status Relay: The issuing bank shares the status of the authorisation with NPCI. This information ensures constant updates regarding the mandate.
  8. Final Communication: NPCI shares this status with the sponsor bank. This communication ensures everyone involved stays in the loop in real time.

These steps take place without interruptions to complete the digital transactions. However, e-NACH is not just about automating the processes but also adds a secure and transparent layer to the practice. Every payment will be treated as an organised routine, ensuring zero error, safety, and a hassle-free approach to servicing the customers and businesses to make sure that money flows correctly.

Differences between e-NACH and e-Mandate

Although the overall idea of an e-NACH and e-Mandate is the same, the two have many differences.

Aspect e-NACH e-Mandate
Mechanism Automated clearing house operations Streamlining recurring payments
Full Form Electronic National Automated Clearing House Electronic Mandate
Key Functionality Automating payments processes Secure authorisation for recurring payments

Benefits of e-NACH

e-NACH improves the landscape of electronic transactions by offering a vast array of benefits:

  • Efficient Automation: e-NACH efficiently automates payment procedures and removes reliance on transactions involving paperwork.
  • Accuracy and Speed: It improves the payment system’s accuracy through quick and reliable transactions.
  • Seamless Integration: The e-NACH system seamlessly integrates into banking systems for an all-inclusive financial system.
  • Enhanced Security: The e-NACH process has the latest security features protecting vital transaction information.

e-NACH is a means of financial evolution that ensures quickness, correctness, and safety in any operation.

Read also: What is CTC?

Frequently Asked Questions (FAQs)

1. How to enable e-Mandate?

e-Mandate can be enabled by filling out a form with the required information. However, this process may vary depending on the merchant or bank.

2. Is e-Mandate available with every bank?

No. Only leading banks in India, like Kotak Mahindra, avail of the e-Mandate feature. You can register for it through the Internet Banking credentials of your bank account.

3. What is the eligibility for the e-Mandate?

The eligibility criteria to set up an e-Mandate is that one must have a bank account that supports it. Not all banks in India avail of this feature, so make sure to go through the guidelines of the bank.


e-NACH and e-Mandate are the best ways to solve the recurrent payment issue in a dynamic digital finance era. Say goodbye to worries about missed due dates, as these digital solutions make the process easier, smoother and efficient for customers and merchants. To sum up the e-mandate meaning, it’s apparent that the future of recurring payment is in e-NACH and e-Mandate. Enter this virtual world of hassle-free financial transactions and get ready to enjoy an expedited and hassle-free journey in finance.

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Disclaimer: This Article is for information purpose only. The views expressed in this Article do not necessarily constitute the views of Kotak Mahindra Bank Ltd. (“Bank”) or its employees. Bank make no warranty of any kind with respect to the completeness or accuracy of the material and articles contained in this Newsletter. The information contained in this Article is sourced from empaneled external experts for the benefit of the customers and it does not constitute legal advice from Kotak. Kotak, its directors, employees and the contributors shall not be responsible or liable for any damage or loss resulting from or arising due to reliance on or use of any information contained herein.