What is POS (Point of Sale)? Meaning, Types, Benefits, Transaction in Banking?
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  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

Point of Sale (POS) is where a customer completes the purchase of goods or services. These transactions at the cash register in physical stores are crucial for the banking and retail industries. In banking, it is the moment when a customer initiates a transaction using their debit or credit card during physical shopping.

Let us dive deeper into the meaning of POS payments, POS transaction types, and their advantages and disadvantages.

What is POS?

POS refers to the point where a customer makes a payment, and goods or services are exchanged. It ensures that transactions run smoothly, whether in a physical store or dining at a restaurant. POS systems have components like hardware, cash registers, barcode scanners, payment terminals, and software that process transactions and record sales data. Whether a credit card swipe, mobile payment, or cash payment, POS payment is where the transaction happens. These components work together seamlessly to ensure a hassle-free transaction for a customer.

How Does a POS Transaction Work?

Point-of-sale transactions are the secret to making payments go as smoothly as possible. They make the process of exchanging goods and services faster and more efficient. Let's break down the steps that make it all happen.

  1. Selection of Items: The process starts with the customer picking out what they want to purchase.
  2. Scanning or Manual Entry: The items are scanned with barcode scanners, or the info is entered manually.
  3. Payment Processing: Customers pay with their debit or credit card, mobile wallet, or cash.
  4. Authorisation: The transaction data is then shared with the bank to ensure the money is safe.
  5. Receipt Generation: A receipt is generated for the customer to show the successful transaction.

POS Transaction Types

Understanding the different POS transaction types is essential for businesses and customers. There are different POS transaction types, including:

Contactless Payments (NFC):

NFC or Near Field Communication technology lets customers make contactless payments by touching their tap cards or mobile devices.

Mobile Wallet Transactions:

Mobile wallets like Apple Pay, Google Pay, and Samsung Pay are popular. NFC technology is used to complete these transactions.

What are the Advantages and Disadvantages of POS?

POS systems bring many advantages and disadvantages to businesses and customers. The pros and cons of using POS technology are mentioned below.

Advantages of POS Systems

POS systems offer a wide array of benefits, such as:

1. Speed:

POS transactions are processed quickly, reducing the total wait times for customers.

2. Accuracy:

Automated calculations minimise errors in pricing and change.

3. Collect Sales Data:

POS transaction data is recorded for easy access and analysis, aiding decision-making.

Disadvantages of POS Systems

Initial Costs:

Installing a POS system can be expensive, including costs such as hardware devices, software systems, and employee training.

Technical Issues:

Like any other technology, POS systems tend to encounter glitches or downtime. It may disrupt business operations occasionally.

How Can Merchants Receive Point of Sale Transactions?

It all depends on what kind of equipment and tech you choose to use. If you want to accept payments via POS at your store, you'll need the following things:

How Are POS Transactions Handled in a Business?

If you're running a business, you know POS transactions are about ensuring the customers are happy, security is taken care of, and maintaining the fluency of your venture. Here's a quick overview of how businesses usually handle POS transactions:

How do you transfer money from POS to a current account?

Transferring funds from a POS system to a current account ensures the income collected through POS transactions is ready for management and further utilisation. Here's a guide on how to transfer money from POS to Current Account:

Integration with Banking Services

The first step is to integrate your POS system with your business bank account.

Daily Batch Settlement

Many businesses opt for daily batch settlement because of its convenience. This process automatically totals and settles the daily POS transaction and transfers the full amount to your current account at the end of each business day.

Verification and Reconciliation

Regardless of the preferred transfer method, regular verification of the transferred amounts ensures they align with the POS transaction records.

Also Read: RBI Circular Guidelines on Current Account

Frequently Asked Questions

Are POS system transactions safe?

Yes, POS systems are secure with appropriate security measures in place. These systems are designed so that getting unauthorised access takes work.

Could you explain a Mobile Point of Sale (mPOS)?

A technology where a transaction can be completed using a mobile device like a smartphone or tablet. Using this system, businesses can operate outside a set location.

What is the Full Form of POS?

The complete form of POS is Point Of Sale, referring to the point where a customer pays for a particular purchase.


Hopefully, you have understood what a POS transaction is and how it is at the heart of modern business. They make it easy to exchange goods and services for money, which is the core of commerce in today's world. POS transactions make for fast, safe, and efficient payments, make customers happy, and help manage your finances better, which is why they're so important in today's business world. If you are a business owner, install a sound POS system to make operations hassle-free for your customers.

POS transactions are processed quickly, reducing the total wait times for customers.

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Disclaimer: This Article is for information purposes only. The views expressed in this Article do not necessarily constitute the views of Kotak Mahindra Bank Ltd. (“Bank”) or its employees. The Bank makes no warranty of any kind with respect to the completeness or accuracy of the material and articles contained in this Article. The information contained in this Article is sourced from empaneled external experts for the benefit of the customers and it does not constitute legal advice from the Bank. The Bank, its directors, employees and the contributors shall not be responsible or liable for any damage or loss resulting from or arising due to reliance on or use of any information contained herein. Tax laws are subject to amendment from time to time. The above information is for general understanding and reference. This is not legal advice or tax advice, and users are advised to consult their tax advisors before making any decision or taking any action.