What should I do if I face issues while downloading or signing up on the New Kotak Bank App?

What should I do if I face issues while downloading or signing up on the New Kotak Bank App?

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If you’re facing issues, try the following steps:

1. Ensure your Mobile network signal is strong.

2. Check that your internet connection is stable.

3. Confirm that your device’s operating system is compatible — Android 8 or iOS 17 and above are required.

4. Make sure you have an active SMS plan and sufficient balance on your bank-registered SIM for mobile verification.

5. Verify that you’re entering the correct CRN and MPIN.

If the issue persists, write to us at: https://www.kotak.com/en/customer-service/contact-us/email-us/kotak-mahindra-bank/other.html or request a call back on the App.

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