My debit card package was delivered open condition.

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I am so sorry that this happened! We will definitely check this with our delivery partner and take necessary action.

If you found your debit card delivery package (envelope) with open/torn or damage (not useable) condition so for the time being, if possible, could you please return the package at your nearest branch or destroy it and apply for a new one?

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My debit card package was delivered open condition.

Kotak Group Companies