Credit Card Insurance: Types, Benefits, & Claim Process - Kotak Bank
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Credit cards have become an integral part of our regular finances. It helps you pay bills and go shopping. Plus, you get to enjoy cool rewards that make your life better.

However, people often avoid one important aspect- credit card insurance benefits. Even if you don't use your credit card often, these insurance benefits make it worth keeping. There are different types of insurance coverage that your credit card provides. Let's take a look at what they are.

Types of Credit Card Insurance

Baggage Loss/Delay Insurance

A credit card insurance policy provides coverage if your baggage is delayed or stolen while travelling by air. If your baggage is delayed or lost due to the airline's negligence, you can file a claim with your credit card issuer.

    Zero Liability for Stolen Credit Cards

Losing your wallet, which may contain important documents and cards, can be stressful. It can lead to fraudulent transactions if someone unauthorised gains access to your cards. The zero-liability coverage on your credit card protects you against any such activity. As soon as you report the loss of your credit card to the issuer, you won't be held responsible for any fraudulent charges made on your card.

    Travel Insurance - Flight Delay or Cancellation

There can be various reasons for flight delays or cancellations, such as airline staff strikes, natural disasters, civil unrest, or mechanical issues. An insurance policy can make you immune to such situations. It's important to check with your credit card issuer to understand the specific coverage available to you.

    Purchase Protection

It provides coverage against common fire, allied perils, and burglary in the cardholder's residential premises, as per the bank's records. The coverage is valid for 60 days from the date of purchase and applies only to purchases made with a credit card.

Advantages of Credit Card Insurance

Financial Protection and Peace of Mind: Credit card insurance can help cover you in case of unpleasant events like theft or baggage loss. While travelling, you are free from these ordeals; thus, peacefully enjoy the trip.

Coverage for Unauthorised Transactions: Insurance will reimburse you for unauthorised charges made on your card due to theft or fraud. This can protect you from significant financial losses.

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Protection Against Fraud and Identity Theft:  Credit card insurance often includes features like fraud protection and identity theft assistance. This credit card theft insurance can help you recover your identity, cover related expenses, and resolve the issue.

Extended Warranty Coverage:  Some credit cards offers extended warranty coverage on purchases made with the card. This means the warranty period for eligible items is extended, providing additional protection beyond the manufacturer's warranty. In case of any defects or malfunctions, you can get repairs or replacements covered by the insurance.

Purchase Protection Insurance: Certain plans cover new purchases for a short period against theft, damage, and other losses. This provides an extra layer of protection for your purchases.

How does the functioning of a Credit Card Insurance Plan Work?

Suppose you purchase a credit card insurance plan from your card issuer. Later, you make several purchases using the card, resulting in a significant outstanding balance. Unfortunately, before you can repay your dues, you experience an accident that temporarily disables you for a few months.

As a consequence of your disability, you lose your income source and cannot pay your bills. However, you can file a claim with your card issuer because you have an insurance plan. This will allow you to clear your outstanding dues without negatively impacting your credit score.

Important Points Considerations for Claiming Credit Card Insurance

When it comes to claiming a credit card protection plan, there are important points to keep in mind:

Premium Payment: Unlike traditional insurance plans, you do not have to pay regular premiums for credit card protection plans. The insurance coverage is included as an additional feature when you get it from the issuer.

Coverage for Primary Cardholder: The credit card insurance policy primarily benefits the primary cardholder. It is important to understand the terms and conditions of the insurance coverage and ensure that it applies to your specific situation.

Claim Process for Nominee: If a nominee needs to file a claim after the primary cardholder's death, they should gather all the necessary documents as requested by the credit card issuer. These may include a death certificate, accident FIR, police reports, hospital reports, post-mortem reports, and any other documents required.

Outstanding Bill Deductions: If the credit card protection plan does not cover credit insurance in the event of the primary cardholder's death, the outstanding bill amount may be deducted from the final settlement received by the nominee.

 Also Read: Ways to Save on Credit Card International Transaction Charges


The best credit card for insurance offers valuable protection and peace of mind, covering various scenarios such as baggage loss, unauthorised transactions, fraud, and extended warranty. Understanding the coverage and claim process specific to your insurance plan is important. You can enjoy added financial security and protection by being informed and utilising the benefits of credit card insurance.


Q1. How does credit card insurance protect against fraudulent transactions?

Credit card insurance protects against fraudulent charges by reimbursing cardholders for unauthorised uses and providing identity theft insurance and assistance services to resolve issues. This offers cardholders peace of mind when unexpected problems arise.

Q2. What is purchase protection, and how does credit card insurance provide coverage?

Purchase protection is a valuable benefit offered by many credit cards, enabling consumers to file a claim with their credit card issuer in case of theft or damage to eligible items. This benefit allows cardholders to receive replacement, repair, or reimbursement for the affected items.

Q3. Does credit card insurance offer extended warranty protection?

Many credit cards offer the benefit of extended warranties, providing additional coverage beyond the manufacturer's warranty for eligible items. Typically, this benefit extends the warranty for at least one year after the expiration of the manufacturer's warranty.

Q4. Can credit card insurance cover trip cancellation or interruption?

Certain credit cards provide trip cancellation or interruption insurance as a valuable benefit. This insurance coverage offers reimbursement if you need to cancel your trip or experience interruptions due to covered situations such as sickness, severe weather conditions, or other specified circumstances.

Q5. Does credit card insurance provide travel accident insurance?

You may be eligible for coverage in specific situations when you use a credit card that includes travel accident insurance. It typically provides benefits in the event of accidental death, dismemberment, or loss of speech, sight, or hearing while travelling on a common carrier (such as an aeroplane, bus, train, or cruise ship) or during a covered trip.

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Disclaimer: This Article is for information purposes only. The views expressed in this Article do not necessarily constitute the views of Kotak Mahindra Bank Ltd. (“Bank”) or its employees. The Bank makes no warranty of any kind with respect to the completeness or accuracy of the material and articles contained in this Article. The information contained in this Article is sourced from empaneled external experts for the benefit of the customers and it does not constitute legal advice from the Bank. The Bank, its directors, employees and the contributors shall not be responsible or liable for any damage or loss resulting from or arising due to reliance on or use of any information contained herein. Tax laws are subject to amendment from time to time. The above information is for general understanding and reference. This is not legal advice or tax advice, and users are advised to consult their tax advisors before making any decision or taking any action.