What if the transaction is unsuccessful and money has been deducted?
  • Personal
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  • Private Banking
  • Privy League
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  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

This could happen due to low network connectivity or no response from the receiver's bank. If the Transaction is unsuccessful and the amount is debited, you will receive a refund within 5 working days.

If you have not received a successful response and the Transaction is shown as pending, please wait 24 hours; post that, the status will be updated. After 24 hours, if the updated status is shown as transaction failure and your amount was debited, you will receive the refund within 5 working days.

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