My Debit Card/Credit Card/Net Banking got debited but I have not received the order confirmation?

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In case your Debit Card/Credit Card/Net Banking got debited but the transaction has failed, you will recieve the refund within 3-5 business days from Tata1mg.
However, to get the exact status of your order, please follow below steps:

Login to Kotak Mobile Banking App
Click on Tata1mg icon under KayMall Section
Login to your Tata1mg account
Click on Burger icon [=] on top left corner and select "My Orders"
If your most recent order is not showing after successful payment, please do not worry, please check again after 10 minutes.

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