My account/credit card got debited but I have not received my order confirmation
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

In case your account / credit card got debited and transaction has failed, you will get refund within 5-7 business days. However, to get the exact status of your order, please raise a request at Shopclues.

  1. Request can be raised through following flow:
  2. Select Shopclues option on KayMall
  3. On Shopclues landing page, click on my account option on header.
  4. Select help & support for customer support
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