For any other queries related to your Nykaa Man order and services placed using KayMall, use the following steps:
1. Login to Kotak Mobile Banking App
2. Click on Nykaa Man icon under KayMall Section
3. Login to your Nykaa Man Account
4. Click on user icon on top right corner and select "Help Center"
5. Choose from the options given which is a closer match to your query
6. To raise a request with Nykaa Man, click on "Write to us"
7. Enter Request title and description of the issue
8. Submit your query & wait for response from Nykaa Man
9. You can also send email to [email protected]