Make Payments for Credit Cards using Scan and Pay from Kotak Bank

Frequently Asked Questions

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Is Scan & Pay transaction an alternative to conventional swipe/dip transaction at merchant outlets?

Yes, instead of swiping/ inserting the card at the merchant terminal or entering one time password at online store, now you can log into your Kotak Mobile Banking app through your 6 digit mPIN and click on the Scan & Pay tab to initiate the transaction.

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Is Scan & Pay transaction safe?

Yes, it is as safe as any of the existing card payment mechanism.

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Will I be provided an option to select between Kotak Credit Card and Kotak Debit Card at the time of payment?

Yes, you will be provided with a choice to select between a Kotak Credit Card and Kotak Debit Card each time you initiate Scan & Pay transaction.

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Will I be able to do Scan & Pay transaction even if I don't have any active Kotak Card?

No, you must have at least one active Kotak Credit or Debit card in order to carry out Scan & Pay transaction.

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Can I make bill payments through Scan & Pay?

Yes, you can make bill payments through Scan & Pay option provided the merchant accepts Scan & Pay transactions. Spot the Bharat QR or mVISA QR code available in your bill to do Scan & Pay transaction.

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