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Frequently Asked Questions

What cannot be stored in the locker?

Chemicals, weapons, explosives, perishable items, narcotics, and other such dangerous /illegal items are NOT allowed to be stored in Safe Deposit Lockers.

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How often do I need to operate the locker?

You are required to operate your locker atleast once a year. For your safety and privacy, always operate your locker when you are alone in the locker vault.

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What can you store in our locker?

Property documents, Jewellery, Loan Documents, Birth / Marriage Certificates, Savings Bonds, Insurance Policies, other confidential and private items which need safekeeping can be stored in our lockers.

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What if I lose the key?

Please inform your branch immediately about the loss of your locker key. They will inform you on the further course of action.

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How do I store it?

You may use air-tight (zip-sealed) plastic bags/pouches for safekeeping paper and other similar items to avoid exposure to humidity. You may also choose to laminate paper documents for longevity. Jewellery/ornaments and metal based articles can be stored in plastic/metal boxes which fit inside the locker. Please note that bank does not provide these storage items.

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