We’d like to be your WhatsApp friend!
Kotak Mahindra Bank is always looking for ways to make your banking simpler and more convenient. We have introduced WhatsApp Banking to help you receive updates or avail services via the WhatsApp messaging platform.
How it works:
1. If you are on mobile, click here to get started OR Give a missed call on 9718566655 from your registered mobile number
2. Add ‘022 6600 6022’ to your mobile contacts
3. Go to WhatsApp, search for the contact and send “help” as a message to know the list of services available
4. Simply type the number against the service like “1”or "Bank Account"
5. Enter the 6 digit OPT on WhatsApp sent to your registered mobile number and then follow the steps mentioned on screen
Changed your mind? No problem! You can opt out at any stage by saying ‘Stop’
Kotak Mahindra Bank chooses its channels carefully to ensure safety and security of its customers. To know more, visit www.kotak.com/privacy for our privacy policy. WhatsApp messages are secured with end-to-end encryption. To know more, visit www.whatsapp.com/legal/#privacy-policy. The WhatsApp channel will direct customers seeking information on the following service requests to Kotak website.
*By registering through missed call, you provide us consent to send important information and service updates to you on WhatsApp. Don’t worry. We won’t spam you.
| Sr. No. |
Services |
|---|
| 1 |
Account balance
|
| 2 |
Last 3 transactions
|
| 3 |
Statement Request
|
| 4 |
Cheque Status
|
| 5 |
Know your Customer Relationship Number (CRN)
|
| 6 |
New Cheque Book Request
|
| 7 |
Nearest ATM
|
| 8 |
Nearest Branch
|
| 9 |
Credit card application status
|
| 10 |
List of services
|
| 11 |
PAN Updation |
| 12 |
Aadhaar Number Updation
|
| 13 |
Mobile Number Updation
|
| 14 |
Email ID Updation
|
| 15 |
Activation / Deactivation of Passbook
|
| 16 |
FATCA Declaration (Compulsory for bank account opening)
|
| 17 |
NACH Cancellation to cancel auto debit from your bank account
|
| 18 |
Modification of Home Branch
|
| 19 |
Deregistration of Printed Statement
|
| 20 |
Account Upgradation
|
| 21 |
Set MPIN for 811
|
| 22 |
Complete 811 Full KYC
|
| 23 |
Fund 811 Account |
| 24 |
Amount Due
|
| 25 |
Available Credit balance
|
| 26 |
Generate / Reset PIN
|
| 27 |
Credit card Offers
|
| 28 |
Report a Lost or stolen card
|
| 29 |
Apply for credit Card
|
| 30 |
Pay Credit card bills
|
