WhatsApp Banking

Banking on WhatsApp

We’d like to be your WhatsApp friend!

Kotak Mahindra Bank is always looking for ways to make your banking simpler and more convenient. We have introduced WhatsApp Banking to help you receive updates or avail services via the WhatsApp messaging platform.

How it works:

1. If you are on mobile, click here to get started OR Give a missed call on 9718566655 from your registered mobile number
2. Add ‘022 6600 6022’ to your mobile contacts
3. Go to WhatsApp, search for the contact and send “help” as a message to know the list of services available
4. Simply type the number against the service like “1”or "Bank Account"
5. Enter the 6 digit OPT on WhatsApp sent to your registered mobile number and then follow the steps mentioned on screen

Changed your mind? No problem! You can opt out at any stage by saying ‘Stop’

Kotak Mahindra Bank chooses its channels carefully to ensure safety and security of its customers. To know more, visit www.kotak.com/privacy for our privacy policy. WhatsApp messages are secured with end-to-end encryption. To know more, visit www.whatsapp.com/legal/#privacy-policy. The WhatsApp channel will direct customers seeking information on the following service requests to Kotak website.

*By registering through missed call, you provide us consent to send important information and service updates to you on WhatsApp. Don’t worry. We won’t spam you.

Sr. No.	Services
1	Account balance
2	Last 3 transactions
3	Statement Request
4	Cheque Status
5	Know your Customer Relationship Number (CRN)
6	New Cheque Book Request
7	Nearest ATM
8	Nearest Branch
9	Credit card application status
10	List of services
11	PAN Updation
12	Aadhaar Number Updation
13	Mobile Number Updation
14	Email ID Updation
15	Activation / Deactivation of Passbook
16	FATCA Declaration (Compulsory for bank account opening)
17	NACH Cancellation to cancel auto debit from your bank account
18	Modification of Home Branch
19	Deregistration of Printed Statement
20	Account Upgradation
21	Set MPIN for 811
22	Complete 811 Full KYC
23	Fund 811 Account
24	Amount Due
25	Available Credit balance
26	Generate / Reset PIN
27	Credit card Offers
28	Report a Lost or stolen card
29	Apply for credit Card
30	Pay Credit card bills