Debit Card EMI Faqs

Frequently Asked Questions

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What is Kotak Debit Card EMI?

Debit Card EMI is the program offering EMI schemes to Kotak Bank customers who shop with their Debit Cards. Bank provides pre-approved limits to customers based on their relationship with the Bank and based on the Bank’s credit policies. Customers who enjoy pre-approved limit from the Bank can avail No Cost EMI and regular EMI by transacting with their Kotak bank Debit Card in selected stores.

Where can I shop and avail Debit Card EMI (DC EMI)?

The program is available across 27,000 merchant outlets / stores including all major retail chains like Vijay Sales, Croma, Reliance Digital, Sargam Electronics, Sathya Agencies, Vasanth & Co., Tirupati Electronics, Bajaj Electronics and many more. You can shop for your favorite home appliances, electronics, mobile phones, laptops, etc. using the DC EMI program. Click here for the list of stores where you can avail DC EMI using your Kotak Debit Card.

How to check eligibility of my Debit Card?

You can check your eligible limit by sending DCEMI<space><Last 4 digits of Kotak Debit Card Number> to 5676788 from your mobile number registered with the bank.

How to check EMI status of DC EMI?

The sanction letter is sent to your registered Email ID available with the bank in which you can check your EMI details and to know current status, you can call on 1860 266 7777 (Local call rates apply) between 10:00 am to 7:00 pm from Monday to Saturday, excluding holidays or write an email to cdservice@kotak.com.

How to foreclose / facilitate early repayment of my loan?

You can foreclose the loan by visiting the nearest Kotak Bank branch and placing a request for foreclosing the loan by citing the APAC ID (loan account number) to the branch representatives. Bank may charge early loan closure charges.

How to cancel the loan, though the product is not booked and loan sanction letter has been released?

Cancellation of order / loan are not permitted under Kotak DC EMI.

Will No Cost EMI be applicable in case of replacement for defective products?

If a concerned dealer replaces a defective product, your loan booked with Kotak Bank still continues with the original scheme under which it was booked. Hence, if the loan is originally booked under No Cost EMI scheme, the same would continue upon replacement also.

When will I be charged? How to change my DC EMI due date?

First EMI will be deducted on 5th of the next month from your account linked to the Debit Card used for doing the DC EMI transaction. Currently there is no option available to change the EMI due date. Payment due dates are uniform for all our Customers, which is 5th of every month.

Will my account get debited in case for DC EMI transaction?

Your bank account will be debited with Re.1/- only  for authorization. The loan amount, however, will be charged from the pre-approved limit assigned to you by Kotak Bank. You need to pay monthly installments to Kotak Bank as per the EMI tenure selected by you.

I have Rs. 10,000 in my bank account and want to buy a product worth Rs. 20,000. Can I use Rs. 10,000 from my bank account and avail the remaining Rs. 10,000 through DC EMI?

You will need to make the complete payment of Rs. 20,000 using DC EMI option. Partial down payment is not permitted in DC EMI.

How will I pay my EMI to the Bank?

Kotak Bank will auto-enable standing instruction on your primary savings / current account to enable debit of monthly installments. Please ensure to maintain sufficient balance in your account to cover for EMI.

I have seen No Cost EMI being offered in some merchant outlets / stores. Will I also get No cost EMI if I pay using DC EMI?

No cost EMI is available on select product / brands / merchant outlets / stores. To check if your product / store offers No cost EMI, please inquire at the payment counter or with the Kotak Bank representatives stationed at the stores for available EMI schemes.

What charges do I need to pay for availing DC EMI?

For most of the products that we offer EMIs for, there are minimal processing fees varying from Rs. 99 to Rs. 2,999.    

What is the minimum purchase amount for availing DC EMI?

Any purchases above Rs. 8,000/- can be made using DC EMI.

What are the EMI tenures available for DC EMI?

Currently Kotak DC EMI is available with 3/6/9/12 month EMI tenures.

Are all EMI schemes No cost EMI schemes?

All schemes with Kotak DC EMI are not No Cost EMI schemes. No Cost EMI schemes are applicable on selected products / brands / stores. However, you can also choose to purchase the product of your choice under normal EMI schemes where interest will be levied on the EMI. You can check the scheme details at the respective stores either from the store representatives or from the Kotak representative present at the stores.