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Frequently Asked Questions

How do I apply for a new Consumer Finance Scheme?

For this, you can visit the nearest store where Kotak Consumer Finance has a tie up.  Click here to find the store near you.

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How do I change my EMI date?

Currently there is no option available to change the EMI due date. Payment due dates are uniform for all our Customers, which is 5th of every month.

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What is my EMI date?

Your next EMI is due on the 5th of every month until your last due is over. 

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How can I view my EMI status?

You can view your EMI status through Kotak Mahindra Bank’s Net-banking. Please follow these steps:

  • Enter your CRN number and create a new password.
  • Login to net-banking with your new password
  • Enter the dynamic access code (sent to your registered mobile number)
  • Check ‘overview status’.

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Where can I view my loan documents?

The sanction letter is sent to your registered Email ID available with the bank (as mentioned by you in the application form).

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