Ex Gratia Payment

Ex Gratia Payment

To read the scheme announced by the Government of India (GoI), Ministry of Finance (vide no. F. No.2/12/2020 – BOA.I dated 23rd October, 2020), for grant of ex-gratia payment of difference between compound interest and simple interest for six months i.e. 1.3.2020 to 31.8.2020, to the eligible borrowers in specified loan accounts, click here

To read the detailed FAQs of the scheme, click here

To register a grievance, please feel free to reach us through any one of the following ways:

  • You may call our 24x7 Customer Contact Center on 1860 266 2666* and register your complaint. Click here (for more details on how to reach us)

  • You may click here and register your complaint.

  • You may write a letter to us at Kotak Mahindra Bank Ltd. P.O. Box 16344, Mumbai 400013.

  • You may visit any of our bank branches to register your query/complaint.