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Fees and Charges

Fee & other Parameters	Zen
Joining Fees	₹1500
Annual Fees	₹1500
Condition for waiver of Joining Fees	NA
Condition for waiver of Annual Fees - First Year	Annual retail Spends of ₹1,50,000
Condition for waiver of Annual Fees - Second Year	Annual retail Spends of ₹1,50,000
Add-on card Fees	₹0
Interest Charges on outstanding Balances	3.75% pm (Annualized 45%) w.e.f. 01st June 2025
Minimum Amount Due (MAD) (It will reflect in statement in column of minimum amount due)	1% of TAD w.e.f. 01st June 2025
ATM Cash Withdrawal/ Call a draft/ Fund Transfer/ Cash Advance	2.5% on advance amount , subject to minimum of ₹500
Late Payment Charges ("LPC")	Outstanding Balance	LPC Charges
	<₹100	₹0
	>₹100-₹500	₹100
	>₹500-₹5,000	₹500
	>₹500-₹10,000	₹600
	>₹10,000-₹25,000	₹800
	>₹25,000-₹50,000	₹1000
	>₹50,000	₹1200
Over Limit Charge	₹500
Cheque Bounce Charges	2% on bounce amount, subject to minimum of ₹500
Standing Instruction Failure / Auto-debit return fee	2% of the bounce/outstanding card, with minimum of ₹450, to a maximum of ₹5000 w.e.f. 01st June 2025
Foreign Currency Mark Up	3.5%
Railway Booking Surcharge (1.8%/2.5% on transaction amount)	Waived
Fuel Surcharge (1% on transaction)	Waived
Fee for Cash payment at Bank	₹100
Outstation Cheque Processing Fee	Waived
Reissue/ Replacement Card (per issuance)	₹100
Charge Slip Request	Waived
Machine Surcharge at ATMs	Waived
Balance Enquiry Charges at Non Parent Bank ATM	Waived
Duplicate Statement Request	Waived
Web Pay Service Fee	Waived
Please note, w.e.f. 01st June, 1% transaction charge will be applicable on
Wallet Load and Online skill-based gaming platform	Total spends exceeding ₹10,000 per statement cycle
Fuel	Total spends exceeding ₹35,000 per statement cycle
Utility	Total spends exceeding ₹50,000 per statement cycle
Education	Spends made via third-party apps (For example: PhonePe, Cred, Mobikwik, etc) Transactions made directly through educational institution websites or their card-swipe machines will not incur this fee