Silk Platinum Debit Card

1) Rewards

• Experience Kotak Rewards feature where you can earn up to 1500 Kotak Reward Points on purchases carried out through your Silk Platinum Debit Card and redeem points across categories like groceries, apparel, jewellery, hotel, dining etc. T&C Apply.
  
• Rewards details on Silk Platinum Debit Card spends are listed below (w.e.f. 1^st June 2022)

Below are the details of Reward Points:

Steps to Redeem:

• Go to www.kotakrewards.com
• Click on Burger Menu- For Login enter your CRN
• Click on get OTP to receive OTP on registered mobile number and email ID
• Enter OTP and submit
• Total KR points is available & points accrued against each card is available in the Cards section
• Redeem Points against - Travel, Recharge, Shop, Voucher
• Choose KR Points to redeem for Payment processing
• Rupee Equivalent amount will be shown
• Balance amount can be paid using the debit card/credit card
• Agree, Accept & Submit

2) Insurance facilities*

• Liability of lost card- Up to Rs. 3.5 Lakhs 
  
• Purchase Protection Limit- Up to Rs. 1 Lakh 
  
• Personal Accidental Death Cover-Up to Rs 25 Lakhs
  
• Lost Baggage Insurance- Rs. 1 Lakh 
  
• Accidental Air Death Insurance- Up to 50 Lakhs

3) Pamper yourself with offers and discounts at Merchant Outlets in categories such as Lifestyle, Fine Dining, Travel Health and Fitness. To Know more, Click Here 

4) Customize your Silk Platinum Debit Card with Kotak MyImage Debit Card option. Choose from a gallery of amazing images. To Know more, Click Here 

5) 24 hours VISA Global Customer Assistance Services (GCAS) for

• Lost/Stolen Card Reporting
  
• Emergency Card Replacement
  
• Miscellaneous Inquiries

6) Toll-free services for assistance in India. Reach out to the emergency service at 000117, which is followed by 866 765 9644 when asked.
You can contact us at our 24-hour Customer Contact Centre at 0091 22 6600 6022 to get toll-free numbers while calling overseas locations.
 

*Click here to know more on insurance T&C

Terms and conditions

Rewards are subject to meeting of minimum spends criteria. Spends should be on domestic merchant transactions using Debit Card. The reward points will be credited every month for the previous calendar month in your Kotak Rewards account. Validity of reward points will be 1 year from the date of credit. Details of the same will be communicated through email on registered email id and SMS on registered number. ATM cash withdrawals are not eligible for Rewards. Accrued Reward Points for the last month’s spends will be available in Kotak Rewards Portal latest by 5th of the subsequent month.

Disclaimer

In line with RBI guidelines, Kotak Debit Cards issued from 1st Oct’20 can only be used at domestic retail outlets for payments and ATMs, to know how to enable:

• Domestic Online payments: Click here for Debit Cards issued from 1st Oct’20 – 6th Jan’21 and for cards issued from 7th Jan’21, click here
• International usage, Contactless payments & Tokenization click here