What is the form factor of the card?

Kotak Solitaire Credit Card is a Metal Card

Will I earn Air Miles on International transactions?

No, you will not earn Air Miles on International Transactions

Will I earn Air Miles on EMI transactions?

No, you will not earn Air Miles on EMI Transactions

Is there any category where I will not earn Air Miles?

No Air Miles will be accrued for following categories (exclusions): Utility/Telecom (4812, 4814, 4899, 4900) Insurance (5960, 6300) Education and Government (8211, 8220, 8241, 8244, 8249, 8299, 9211, 9222, 9223, 9399, 9402, 9405, 9950) {except tax payments, 9311} Rent (6513) Fuel (5172, 5541, 5542, 5552, 5983) Wallet Loading (6540) Gaming & Gaming digital (5816, 7800 , 7801, 7802, 7994, 7995, 9406) EMI Cash Advance International Transactions UPI on Credit Card Transactions <=₹2,000 will not accrue any Air Miles (only applicable for RuPay variant of the card)

Is there any capping on how many Air Miles I can earn on the card?

Accelerated Air Miles earned on Travel Spends done on Kotak Unbox Platform will be capped at 1,00,000 Air Miles per statement cycle. However, post reaching the limit customers would still earn 3 Air Miles per ₹100.Eg.- If a customer spends 14,28,571 on Flight, Hotel, and Add-ons via Kotak Unbox in a statement cycle, they will reach the limit of 1 L Air Miles in the cycle. Any spends done beyond that will accrue 3 Air Miles for every ₹100 spent (barring exclusions)

When will the Air Miles reflect in my account?

Air Miles will reflect in your account within 5 days of transaction settlement

How can I redeem Air Miles on the card?

The Cardholder may redeem the Air Miles for: 1. Travel Booking on Kotak Unbox 2. Non-travel spends like Vouchers, Gift Cards, Catalogue Purchases etc. on Kotak Unbox 3. Transfer to respective Hotel/Airline Partners on Kotak Unbox

What is the redemption rate of Air Miles on the Card?

Option1: Air Miles Redemption Value for Travel Booking on Kotak Unbox 1 Air Mile = ₹1 redemption value on Flight, Hotel, and Add-on Bookings on Kotak Unbox Option 2: Air Miles Redemption Value for Non-Travel Spends like Vouchers, Gift Cards, Catalogue Purchases etc. on Kotak Unbox 2 Air Miles = ₹1 Option 3: Air Miles Conversion into respective Hotel/Airline Partners on Kotak Unbox Airline/Hotel Partner Air Miles : Partner Miles Etihad Airways 2:1 Qatar Airlines 2:1 British Airways 2:1 United Airlines 2:1 Cathay Pacific 2:1 Air France 2:1 Air Canada 2:1 Singapore Airlines 2:1 Air India 1:1 Accor 2:1 Marriott 3:1

Is there a capping on how many Air Miles I can redeem?

For Travel bookings on Kotak Unbox Minimum 500 Air Miles are required in order to make Flight & Hotel Bookings Customer will have an option to decide how much he/she wants to pay via Air Miles & Solitaire Credit Card Maximum Air Miles Redemption allowed for Flight & Hotel Booking is 80% of the booking value For Non-travel spends like Vouchers, Merchandise on Kotak Unbox Minimum 500 Air Miles are required for purchasing Vouchers or Catalogue Customer will also have an option to decide how much he/she wants to pay via Air Miles and Credit Card Maximum Air Miles Redemption allowed for non-travel spends is 80% of the booking value For Miles transfer to partner Airlines/Hotel Minimum 2,000 Air Miles required for transferring into respective Hotel and Airline Partners No max capping on transferring Air Miles to partner Hotel & Airline Partners

Are there any charges on redemption of Air Miles?

No, there will be no redemption charges for the Air Miles

FAQs

Q: Is there any capping on how many Air Miles I can earn on the card?

Accelerated Air Miles earned on Travel Spends done on Kotak Unbox Platform will be capped at 1,00,000 Air Miles per statement cycle. However, post reaching the limit customers would still earn 3 Air Miles per ₹100.Eg.- If a customer spends 14,28,571 on Flight, Hotel, and Add-ons via Kotak Unbox in a statement cycle, they will reach the limit of 1 L Air Miles in the cycle. Any spends done beyond that will accrue 3 Air Miles for every ₹100 spent (barring exclusions)

Q: When will the Air Miles reflect in my account?

Air Miles will reflect in your account within 5 days of transaction settlement

Q: How can I redeem Air Miles on the card?

The Cardholder may redeem the Air Miles for: 1. Travel Booking on Kotak Unbox 2. Non-travel spends like Vouchers, Gift Cards, Catalogue Purchases etc. on Kotak Unbox 3. Transfer to respective Hotel/Airline Partners on Kotak Unbox

Q: What is the redemption rate of Air Miles on the Card?

Option1: Air Miles Redemption Value for Travel Booking on Kotak Unbox 1 Air Mile = ₹1 redemption value on Flight, Hotel, and Add-on Bookings on Kotak Unbox Option 2: Air Miles Redemption Value for Non-Travel Spends like Vouchers, Gift Cards, Catalogue Purchases etc. on Kotak Unbox 2 Air Miles = ₹1 Option 3: Air Miles Conversion into respective Hotel/Airline Partners on Kotak Unbox Airline/Hotel Partner Air Miles : Partner Miles Etihad Airways 2:1 Qatar Airlines 2:1 British Airways 2:1 United Airlines 2:1 Cathay Pacific 2:1 Air France 2:1 Air Canada 2:1 Singapore Airlines 2:1 Air India 1:1 Accor 2:1 Marriott 3:1

Q: Is there a capping on how many Air Miles I can redeem?

For Travel bookings on Kotak Unbox Minimum 500 Air Miles are required in order to make Flight & Hotel Bookings Customer will have an option to decide how much he/she wants to pay via Air Miles & Solitaire Credit Card Maximum Air Miles Redemption allowed for Flight & Hotel Booking is 80% of the booking value For Non-travel spends like Vouchers, Merchandise on Kotak Unbox Minimum 500 Air Miles are required for purchasing Vouchers or Catalogue Customer will also have an option to decide how much he/she wants to pay via Air Miles and Credit Card Maximum Air Miles Redemption allowed for non-travel spends is 80% of the booking value For Miles transfer to partner Airlines/Hotel Minimum 2,000 Air Miles required for transferring into respective Hotel and Airline Partners No max capping on transferring Air Miles to partner Hotel & Airline Partners

Q: Are there any charges on redemption of Air Miles?