India’s 1st Movie Debit Card*

Arrangement And Benefits

• Bank is having a co-branding arrangement with PVR INOX Cinemas (PVR INOX Ltd) for offering co-branded debit card (Kotak PVR INOX Debit Card) to our customers. Under this arrangement, we are offering various facilities to the customers through our co-brand partner, PVR INOX. Key offering under the co-branded program are as below:
• Joining /Renewal Voucher: On availing the co-brand card and payment of card annual fee, customers earn the joining /renewal voucher which they can redeem at PVR INOX locations for Food and Beverages. ONLY VALID FOR 1^ST CARD ISSUED TO CUSTOMER. Not applicable on subsequent or replacement requests.
• Reward Points: On making the spends with co-brand card, customers earn PVR INOX points which are then converted to PVR INOX vouchers. These vouchers can be redeemed at PVR INOX locations for movies as well as food and beverages. Customers earn 10% of spends value if spends are made at PVR INOX locations or 0.5% of the spends if spends are made outside PVR INOX CINEMAS (only on qualifying transactions)
• PVR INOX helps Bank to manage the loyalty program for this co-brand card. Under this, PVR INOX manages the loyalty points accruals, voucher generations and redemptions.
• In order to administer the co-branded debit card program and offer the facilities to the customers, Bank has entered into a commercial arrangement with PVR INOX. Under this arrangement, a part of the revenue Bank is generating through the co-branded program is shared with PVR INOX

Application

Only a resident customer holding a full kyc savings or corporate salary account is eligible to apply and receive the card

Fees

• Application and Annual fees for the Kotak PVR INOX card is Rs.499+taxes
• Replacement charges for Kotak PVR INOX card is Rs.200+Taxes
• Customer needs to pay the Debit Card fees annually in order to get joining benefits and reward points.

Enrolment and Joining Vouchers

• Enrolment (Profile creation) will be done within 30 working days from issuance of Debit Card which is subject to payment of card fees. On successful Enrolment, you will receive a SMS from PVR INOX.
• Profile creation happens in PVR INOX, basis unique mobile and unique email id. So, a customer can’t have same email for 2 mobile number or vice versa.
• 5 Enrolment Vouchers (EVs) for Food & Beverages worth ₹100 each (Total EVs value equals ₹500), will be issued by PVR INOX at the time of joining. These vouchers can be redeemed at PVR INOX App/ Website/ and in PVR INOX outlets.
• The validity of he joining vouchers is 90 days from date of issuance
• Vouchers with unredeemed value cannot be re-used; for e.g., if ₹70 is redeemed from a voucher worth ₹100 for a purchase at PVR INOX, the remaining amount, i.e. ₹30 will not be redeemable and cannot be used further. Enrolment vouchers will be valid for 90 days from date of issuance.
• These vouchers will be issued when you apply for the card for the first time. Any subsequent fresh application or replacement of the card by an individual holding the card, will not receive the joining vouchers

Reward Points and Vouchers

• All transactions done on POS and E-Commerce via Kotak PVR INOX Debit Card are eligible for earning PVR INOX reward points (with certain exceptions and capping*). You will earn PVR INOX reward points for all transactions
• Transaction eligibility for points is defined basis MCC (merchant category codes). This code is passed by merchant on which payment is done. If MCC passed belongs to above type of transaction then transaction will not be eligible for points accrual
  

• No reward points will be given on ATM cash withdrawals
• Customer will earn PVR INOX Reward points only on usage of Kotak PVR INOX Debit Card and not any other Kotak Debit Card.
• To earn 10% PVR INOX rewards, transactions must be carried out through PVR INOX BOX OFFICE/APP/WEBSITE only
• PVR INOX reward points will be valid for 1 year from date of issuance and vouchers will be valid for 90 days from date of issuance
• All reward points will be credited within 30 working days of transaction. Points will only be credited for spends done after enrolment to PVR INOX Privilege Plus membership.
• In the event of non-receipt of reward points within the subsequent month from the last day of qualifying month, customers to contact their relationship manager/branch/customer service helpline within 50 days from the date of qualifying for the rewards. Any claims of non-receipt of the rewards beyond the stipulated period shall not be entertained.
• Once you accumulate 100 PVR INOX Rewards Points, your points will get automatically converted to a PVR INOX voucher worth ₹100 which will be valid for 90 days.
• Vouchers received can only be used via PVR INOX BOX OFFICE, PVR INOX APP OR WEBSITE. All vouchers redeemable at PVR INOX Cinemas are issued by PVR INOX
• All the vouchers issued under the Rewards program can only be redeemed at PVR INOX cinemas for movie tickets, food & beverages. Points can’t be exchanged for cash.
• All vouchers can be viewed only in the PVR INOX mobile app/website
• Vouchers are not transferrable , non-encashable and cannot be gifted.

In case of any transaction which is being reversed, the points corresponding for the transaction will also be reversed

Generic

• In case of mobile number change, customer needs to get it changed at Kotak Bank and not at PVR INOX Cinemas. Bank will update the number to PVR INOX accordingly in 10 working days.
• Upgraded PVR INOX Privilege customer to PVR INOX Privilege Plus program will not receive popcorn voucher from PVR INOX.
• Debit Card transaction done on the card and other PVR INOX Programme related communication are sent to the registered e-mail and/or mobile no. of Sole/Primary account holder maintained with the Bank and it will be the responsibility of the customer/account holder to have a valid e-mail id & mobile number updated with the bank at all times, failing which, customer may not receive the transaction details on mail / SMS and Bank shall not be responsible for such failure on part of customer. Customers with mobile numbers / e-mail id registered for DNC / NDNC will not receive SMS confirmation from us unless a specific consent has been provided to the Bank.
• The Bank shall not be liable for any loss or damage arising or resulting from delay in transmission delivery or non-delivery of electronic messages or any mistake, omission, or error in transmission or delivery thereof or in deciphering the message owing to any reason beyond the control of the Bank. PVR INOX cinemas will on a best-effort basis send the transaction confirmation in the specified duration as above and shall not be responsible for any delay or non-receipt of the same due to any technical reason
• The Bank also reserves the right with / without notice to terminate or alter this offer and terms and conditions or modify existing process of redemption / introduce any additional process at any time without assigning any reason whatsoever. The decision of the Bank with respect to this Offer shall be final and binding. All disputes arising out of or in connection with this Offer shall be subject to the jurisdiction of courts at Mumbai.
• For generic TnC regarding debit cards, please refer - /content/kotakcl/en/personal-banking/cards/debit-cards/mitc.html
• Any customer eligible for the Offer shall be deemed to have read, understood and accepted these terms and conditions, the general terms and conditions of the Bank and the terms and conditions of the PVR INOX cinemas in relation to the Offer before availing the Offer. The Bank merely facilitates its customers to avail the Offer and it is in no way concerned or connected with the terms and conditions of the PVR INOX cinemas.
• The Bank holds out no warranty and makes no representation about the quality, delivery or otherwise of the goods and services offered solely by any PVR INOX cinemas. Any issue or dispute or claim arising out of or in relation to availing the benefits and services from PVR Inox under the Offer must be resolved by the Customer directly with the PVR INOX cinemas in writing without any reference to the Bank.