Point Of Sale (POS) is an Electronic Data Capture (EDC) machine that accepts Debit/Credit Card payments. You can also accept UPI payments on your POS device if Dynamic QR facility is enabled The customer needs to tap/swipe/insert the card on the machine to make a payment and the funds will be directly transferred to your account

POS Machine Fees & Charges | Kotak Mahindra Bank

Q: How can your customers make payments via Kotak POS?

Your customers can make a payment by inserting the card in the card slot or swiping the card or tapping the card on the device head if the card is NFC- enabled Once you enter the sale amount, the customer will enter the card PIN You can also accept UPI payments on your POS device if Dynamic QR facility is enabled Your POS machine will generate a receipt of payment/ chargeslip, after successful execution of transaction For example, you may have 2 POS machines and 1 QR in one outlet. In this case, you will have 1 MID and 3 TIDs.

Q: When will I receive the statement for the POS transactions done at my store?

If you don’t receive the statement at the end of the day, give a missed call at 1800 315 7373 (Toll Free) or call 1860 210 2101 (Local Charges Apply) You can also write us your queries via email at merchant.support@kotak.com

Q: When will the settlement happen for POS transactions?

For POS, the settlement takes place on T+1 day (i.e. the next day after the transaction is done) in your Kotak Current Account Settlements will happen on all 365 days, including all Saturdays, Sundays and public holidays If opted for Same Day Settlement service, based on the settlement cycle selected, you will receive funds within a few hours on the same day itself (charges applicable on Same Day Settlement value added service)

Q: What is the Same Day Settlement?

You can choose either or both the cycles Cycle 1 : Cut off time 2pm - receive funds by 5:30pm Cycle 2 : Cut off time 5pm – receive funds by 8:30pm Fee: 0.20%+ GST will be applied on settlement value for each same day settlement cycle Same Day Settlement is available on all days, except Sundays

Q: Does Kotak POS terminals accept International Debit Cards and Credit Cards?

Yes, you can accept International Debit and Credit Cards on POS if International Card Acceptance value added service is enabled on the POS terminal Affiliate Cards {Discover Financial Service (DFS), Japan Credit Bureau (JCB) and China Union Pay International (CUPI)} are accepted on all POS terminals with International Card Acceptance enabled

Q: Is Dynamic Currency Conversion facility available on Kotak POS terminals?

Dynamic Currency Conversion (DCC) is a service that allows international customers to pay in their home currency when making purchases at your establishment When customers use their international Credit or Debit Card for a purchase, they have the choice to pay in the local currency or their home currency If they opt for their home currency, the transaction amount gets converted to the local currency at the current exchange rate, and they will be charged in their home currency DCC* can provide several benefits to you, including increased transparency, better exchange rates, improved customer satisfaction, and additional revenue streams *Charges applicable for DCC value added service.

Q: Can I accept UPI payments using POS device from my customers?

Yes, you can accept *UPI payments from your customers using POS device if Dynamic QR is enabled Customers can now pay via any UPI app. Customers can opt to pay via Rupay Credit cards^ as well *No MDR on UPI transactions. ^Credit Card on UPI transactions incur MDR charges.

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Point Of Sale (POS) Machine

Make your Point of Sale a Point of Difference with our PoS Solution. It provides accurate and quick transactions at the counter. Choose what works best for you - wired Card Swipe Machine (EDC/POS) or Wireless Card Swipe Machine. Your customers will spend less time at checkout lines and won’t have to worry about carrying cash or change.

Freedom from cash management costs in a safe and secure manner

Daily Transaction Reports

Quick Installation

On-site Merchant Training

Instant Payment Receipts

Loan available against card receivables

Accepts Visa, MasterCard and RuPay Cards

Our POS terminals have NFC (Tap & Pay), Chip & Pin, and Card Swipe facilities

General Schedule of Features and Charges (GSFC) for Merchant Acquiring Services (w.e.f. 1st April 2025)

Particulars		Standard Charges
Annual Maintenance Charges (Per TID)	GPRS / Android / MPOS	INR 1000
Transaction Service Charges		INR 1 per Txn
Low throughput Charges (Not Applicable for QR) (Per TID)	Transaction Volume at MID level	City Tier 1 & 2	City Tier 3 & below
	Zero transaction	INR 499 per month	INR 199 per month
	> 0 and <= INR 10,000 per month	INR 249 per month	INR 99 per month
	> INR 10,000 and <= INR 25,000 per month	INR 149 per month	NA
Lost Terminal Charges (Per TID)	GPRS	INR 6000
	Android	INR 7500
	MPOS/ Sound Box	INR 2000
Damaged Terminal Charges		Actual cost of repair
Application Cancellation Charges		INR 1000 per case
Chargeback Management Fees		INR 500 per case
Deinstallation Charges (per TID)		INR 499
Please Note:
Abbreviations Used: TID = Terminal Identification Number, MID = Merchant Identification Number, QR = Quick Response, GPRS = General Packet Radio Service, PSTN = Public Switched Telephone Network, txn = transaction, INR = Indian Rupee
Charges are exclusive of the Goods and Service Tax (GST).
With effect from July 1, 2017 the effective Goods and Service tax rate will be 18% on taxable value. The GST rate is subject to change from time to time.
Charges may vary as per the Banks discretion. All charges are subject to revision with an intimation of 30 days to the Merchant.
Services not available at all the locations. Please get in touch with your nearest Kotak Mahindra Bank branch for availability of Merchant Acquiring Services in your location.
AMC, Transaction service charge, Late settlement charges, Low throughput charges, Deinstallation, Application cancellation charges, Chargeback maintainance Fees, Not applicable in case of sound box.
Rental, Installation or One-time fee will be charged as agreed in the Account Onboarding and / or Modification Form.
Charges will be applied on a pro-rated basis, wherever applicable.

Have an existing Current Account?

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Don’t have a Current Account?

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FAQs for Point of Sale Machine (POS)

What is POS?

Point Of Sale (POS) is an Electronic Data Capture (EDC) machine that accepts Debit/Credit Card payments. You can also accept UPI payments on your POS device if Dynamic QR facility is enabled
The customer needs to tap/swipe/insert the card on the machine to make a payment and the funds will be directly transferred to your account

How can your customers make payments via Kotak POS?

Your customers can make a payment by inserting the card in the card slot or swiping the card or tapping the card on the device head if the card is NFC- enabled
Once you enter the sale amount, the customer will enter the card PIN
You can also accept UPI payments on your POS device if Dynamic QR facility is enabled
Your POS machine will generate a receipt of payment/ chargeslip, after successful execution of transaction

For example, you may have 2 POS machines and 1 QR in one outlet. In this case, you will have 1 MID and 3 TIDs.

When will I receive the statement for the POS transactions done at my store?

If you don’t receive the statement at the end of the day, give a missed call at 1800 315 7373 (Toll Free) or call 1860 210 2101 (Local Charges Apply)
You can also write us your queries via email at [email protected]

When will the settlement happen for POS transactions?

For POS, the settlement takes place on T+1 day (i.e. the next day after the transaction is done) in your Kotak Current Account
Settlements will happen on all 365 days, including all Saturdays, Sundays and public holidays
If opted for Same Day Settlement service, based on the settlement cycle selected, you will receive funds within a few hours on the same day itself (charges applicable on Same Day Settlement value added service)

What is the Same Day Settlement?

You can choose either or both the cycles

Cycle 1 : Cut off time 2pm - receive funds by 5:30pm
Cycle 2 : Cut off time 5pm – receive funds by 8:30pm

Fee: 0.20%+ GST will be applied on settlement value for each same day settlement cycle
Same Day Settlement is available on all days, except Sundays

Does Kotak POS terminals accept International Debit Cards and Credit Cards?

Yes, you can accept International Debit and Credit Cards on POS if International Card Acceptance value added service is enabled on the POS terminal
Affiliate Cards {Discover Financial Service (DFS), Japan Credit Bureau (JCB) and China Union Pay International (CUPI)} are accepted on all POS terminals with International Card Acceptance enabled

Is Dynamic Currency Conversion facility available on Kotak POS terminals?

Dynamic Currency Conversion (DCC) is a service that allows international customers to pay in their home currency when making purchases at your establishment
When customers use their international Credit or Debit Card for a purchase, they have the choice to pay in the local currency or their home currency
If they opt for their home currency, the transaction amount gets converted to the local currency at the current exchange rate, and they will be charged in their home currency
DCC* can provide several benefits to you, including increased transparency, better exchange rates, improved customer satisfaction, and additional revenue streams

*Charges applicable for DCC value added service.

Can I accept UPI payments using POS device from my customers?

Yes, you can accept *UPI payments from your customers using POS device if Dynamic QR is enabled
Customers can now pay via any UPI app. Customers can opt to pay via Rupay Credit cards^ as well

*No MDR on UPI transactions.
^Credit Card on UPI transactions incur MDR charges.

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Point of Sale (POS) machine