For access to phone banking officer, please keep your CRN and MPIN or Debit Card/Credit Card PIN handy when you call us
| Kotak Number | Team | Working window |
| 1800 266 6666 | Privy | 24*7 (only for Optima and Insignia customers) |
| 1860 266 0811 | 811 | 9.30 AM to 6.30 PM (Monday to Saturday excluding Bank holidays and 2nd & 4th Saturdays ) |
| 1860 266 2666 | Banking Related Complains |
24*7 |
| 1860 266 2666 | Credit card and Credit Card mis-sell Related Helpline |
24*7 |
| 1860 266 2666 | Personal, Payday and Home Loan | 9:00 AM to 7:00 PM (Monday to Saturday excluding holidays) |
| 1800 209 0000 | Fraud or any unauthorized transaction in your Account / Credit Card | 24*7 |
| 1860 266 7777 | Consumer Durable Loan, Smart EMI Card, Dedit Card EMI | 09:30 AM to 07:00 PM (Monday to Saturday excluding holidays) |
| 1860 2666 888 (Local call charges applied) | NETC Fastag | 9:00 am to 6:30 pm (7 days) |
| 1800 3006 9090 (Toll free) | NETC Fastag | 9:00 am to 6:30 pm (7 days) |
5676788 is the KPrivy number available for Optima and Insignia customers. KPRIVY A priority 30 min call-back service at the Contact Centre. This service is applicable for any SMS received, 24*7 from Monday to Saturday excluding bank holidays.
If you have any queries please talk to Kotak Chat Bot, Keya or you can also find answers to most of your queries on our Help Center.
When dialing from abroad the banking and credit card numbers will not get connected and to call our 24*7 customer service from any country outside India, please use either the abroad helpline number (+91 22 6204 2001), which is chargeable*** or the below country specific toll free numbers.
NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll free numbers for each country:
| USA | AUSTRALIA | HONG KONG | UK | CANADA | SINGAPORE |
UAE |
|---|---|---|---|---|---|---|
| 1855-3656767 | 001180044990000 | 00180044990000 | 0080044990000 | 18557684020 | +658001013054 |
80001830148 |
* Local Call Rates Apply.
*** Charges are payable as per the service provider in the respective country or location.
# Only during Business hours for Corporate Bank customers.
Please Note
Some tips when you talk to Keya, this will help her in understanding your query
| Registered Office27 BKC, C 27, G Block,Bandra Kurla Complex,Bandra (E), Mumbai - 400051 | Customer Service Centre24 Hour To report any security related issues, frauds or vulnerabilities with regards to Kotak Mahindra Bank systems and services, please email us at: [email protected] |
Registered Office Kotak Mahindra Old Mutual Life Insurance Ltd. |
Customer ServiceCentre Kotak Mahindra Old Mutual Life Insurance Ltd. |
Registered Address Kotak Mahindra General Insurance Company Ltd. |
Office Address Kotak Mahindra General Insurance Company Ltd. |
Customer Service Centre Toll Free: 1800 266 4545 (Between 8 AM to 8 PM) |
Registered Office 27 BKC, C 27, G Block, |
Corporate Office 2nd Floor, Nirlon House, |
Customer Service Centre Toll Free: 1800 209 9191 / 222 299 |
Corporate Office Kotak Infiniti, 4th Floor, |
Customer Service Centre Tel: +9122 6773 6000 |
Kotak Mahindra (UK) Ltd London Office, |
Kotak Mahindra Inc New York Office, |
Kotak Mahindra (International) Ltd Mauritius Office, |
Kotak Mahindra (UK) Ltd Singapore Office, |
Kotak Mahindra (UK) Ltd Dubai Office |
Kotak Mahindra (International) Ltd Representative Office, |
Kotak Securities Ltd - Bahrain Branch (Regulated by CBB) |
Kotak Mahindra Bank (Representative Office): |
Kotak Mahindra Financial Services Limited (Dubai): |
Registered Office 36-38A, 3rd Floor, |
Corporate Office Kotak Mahindra Asset |
Customer Service Centre Kotak Mahindra Asset |
Registered Office 27BKC, 7th Floor |
Registered Office 27BKC, 1st Floor |
Registered Office 27 BKC, C 27, G Block, |
Customer Service Centre Kotak Mahindra Bank |
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