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To serve customers most urgent needs, while also ensuring safety of our employees, we are prioritizing all our resources to serve critical Banking requests like Blocking of Card/Net/Mobile Banking, Disputes on Transactions and Reporting Fraud.

811 related calls 1860 266 0811 between 9.30am to 6.30pm (Monday to Saturday excluding holidays)

Bank and Credit Card related: 1860 266 2666* (Operational 24*7).

Loan related call 1860 266 2666 between 9.00am to 6.00pm (Monday to Saturday excluding holidays)

Fraud or any unauthorized transaction in your Account / Credit Card: 1800 209 0000 (Operational 24*7)

If you have any queries please talk to Kotak Chat Bot, Keya or you can also find answers to most of your queries on our Help Center.

When dialing from abroad the banking and credit card numbers will not get connected and to call our 24*7 customer service from any country outside India, please use either the abroad helpline number (+91 22 6600 6022), which is chargeable*** or the below country specific toll free numbers.

NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll free numbers for each country:

USA	AUSTRALIA	HONG KONG	UK	CANADA	SINGAPORE
1855-3656767	001180044990000	00180044990000	0080044990000	18557684020	+658001013054

* Local Call Rates Apply.
*** Charges are payable as per the service provider in the respective country or location.
# Only during Business hours for Corporate Bank customers.

Please Note

Personal Loans & Home Loans are offered in selected locations only
The call centre for Personal Loan and Home Loan is operational between 9:00 AM and 6:00 PM, Monday to Saturday

Some tips when you talk to Keya, this will help her in understanding your query

Always keep your banking details handy as you may need it for validation while you talk to Keya
Speak as you would normally but clearly. After all, Keya is eager to help you
Try and ensure there is no background noise so she can hear your instructions in one go
Help her out by rephrasing your question or try to make it more specific. Use short sentences instead of paragraphs. For example, there are many banking requests called "Statement". If you want to get the bank account statement, say, "Need my bank account statement"
In case you need to speak our customer care executive, try saying, "Want to speak to an officer"

Kotak Mahindra Bank

Registered Office27 BKC, C 27, G Block,Bandra Kurla Complex,Bandra (E), Mumbai - 400051

Customer Service Centre24 Hour
Customer Care: 1860 266 2666
Email Us: click here
To locate our nearest Branches click here
Letter: P.O. Box: 16344, Mumbai - 400013

To report any security related issues, frauds or vulnerabilities with regards to Kotak Mahindra Bank systems and services, please email us at: itsecurity.bank@kotak.com

Kotak Life Insurance

Registered Office

Kotak Mahindra Old Mutual Life Insurance Ltd.
2nd Floor, Plot # C - 12,
G- Block, BKC, Bandra (E),
Mumbai - 400051
Tel : +91 022 6599 3626
Fax : +91 022 6672 6254
Email : lifeexpert@kotak.com

Customer ServiceCentre

Kotak Mahindra Old Mutual Life Insurance Ltd.
Kotak Infiniti, 21, Infinity Park, 5th Floor, Zone II,
Off Western Express Highway,
General A K Vaidya Marg,
Malad [E], Mumbai - 400097
Toll Free : 1800 209 8800
clientservicedesk@kotak.com

Kotak General Insurance

Registered Address

Kotak Mahindra General Insurance Company Ltd.
27 BKC, C 27, G Block,
Bandra Kurla Complex, Bandra(East),
Mumbai - 400051

Office Address

Kotak Mahindra General Insurance Company Ltd.
8th Floor, Infinity IT Park,
Building No. 21,
General AK Vaidya Marg,
Off. WEH, Malad East,
Mumbai: 400097

Customer Service Centre

Toll Free: 1800 266 4545 (Between 8 AM to 8 PM)
24 hours support provided for Road Side Assistance & Health related claims.
Email: care@kotak.com

Kotak Securities

Registered Office

27 BKC, C 27, G Block,
Bandra Kurla Complex, Bandra (E),
Mumbai - 400051

Corporate Office

2nd Floor, Nirlon House,
Near Passport Office,
Dr. Annie Besant Road,
Worli, Mumbai - 400025
Tel : +9122 6652 9191

Customer Service Centre

Toll Free: 1800 209 9191 / 222 299
Tel : (City Code) 30305757
service.securities@kotak.com

Kotak Mahindra Prime

Corporate Office

Kotak Infiniti, 4th Floor,
Bldg no 21, Infinity Park,
Off Western Express Highway,
General A K Vaidya Marg,
Malad (E), Mumbai- 400097
Tel No. : +91 22 66056825 / 4778
Fax No. : +91 22 67259086

Customer Service Centre

Tel: +9122 6773 6000
(Maharashtra and Goa)
Toll Free: 1800 209 5732
(Rest of India)
service.carfinance@kotak.com

Kotak International Business

Kotak Mahindra (UK) Ltd London Office, 8th Floor, Portsoken House, 155-157, Minories London EC3N 1LS, United Kingdom Tel : +44 20 7977 6900	Kotak Mahindra Inc New York Office, 369 Lexington Avenue, 28th floor, New York, NY - 10017, USA Tel: +001 212 600 8850	Kotak Mahindra (International) Ltd Mauritius Office, 4th Floor, Les Cascades Building, Edith Cavell Street, Port Louis, Mauritius Tel : +230 212 9800
Kotak Mahindra (UK) Ltd Singapore Office, 16 Raffles Quay, #35-02/03 Hong Leong Building, Singapore 048581 Tel: +65 6290 5590	Kotak Mahindra (UK) Ltd Dubai Office Office No 105, Level 1 Al Fattan Currency House-Tower 2 DIFC, P.O. Box 121753 Dubai, UAE Tel: +9714 3848900	Kotak Mahindra (International) Ltd Representative Office, Al Otaiba Building, 907, Hamdan Street, Behind KFC, P O Box 131394, Abu Dhabi, United Arab Emirates Phone: +9712 622 9042
Kotak Securities Ltd - Bahrain Branch (Regulated by CBB) 16, Ground Floor, Manama Centre, Government Avenue, P.O. Box 20183, Manama, Kingdom of Bahrain Tel: +973-17532097 Fax: +973-17533962	Kotak Mahindra Bank (Representative Office): 304, Al Kifaf Commercial Building Al Karama Area, Dubai. U.A.E, P.O Box - 120520 Tel: +971-4-3577337 / 3978105 Fax: +971-4-3978104	Kotak Mahindra Financial Services Limited (Dubai): 7th Floor, Office Number 703, Al Fattan Currency House, Tower 2, PO Box 16498, Dubai, UAE. Tel: +971 4 3544455

Kotak Mutual Fund

Registered Office

36-38A, 3rd Floor,
Nariman Bhavan,
227 Nariman Point,
Mumbai 400021.
India.

Corporate Office

Kotak Mahindra Asset
Management Company
6th Floor, Vinay Bhavya Complex,
159-A, C.S.T Road, Kalina,
Santacruz East,
Mumbai 400098.
India.
Tel: - +91 22 66384444
Fax: - +91 22 66384455

Customer Service Centre

Kotak Mahindra Asset
Management Company
6th Floor, Kotak Towers,
Building no 21, Infinity Park,
Off Western Eastern Express
Highway, Goregaon-Mulund Link Road, Malad East,
Mumbai 400097.
India.
Tel: - +91 22 6638 4444
Fax: - +91 22 6638 4455

Kotak Investment Advisors Limited (KIAL)

Registered Office

27BKC, 7th Floor
Plot No. C-27, "G" Block, Bandra Kurla Complex
Bandra (East), Mumbai - 400051
Tel: +91 22 43360754/0701

Kotak Mahindra Capital Company Limited

Registered Office

27BKC, 1st Floor
Plot No. C-27, "G" Block, Bandra Kurla Complex
Bandra (East), Mumbai - 400051
Tel: +91 22 4336 0000
Fax: +91 22 6713 2445

SME Banking

Registered Office

27 BKC, C 27, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai – 400051

Customer Service Centre

Kotak Mahindra Bank
4th Floor, Zone II, Bld no. 21,
Kotak Infinity, Infinity Park,
General AK Vaidya Marg,
Malad - (E), Mumbai - 400097
Toll Free number - 1800 209 5600
Email id - customerfirst@kotak.com

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