I made my Credit Card payment but it is not reflecting
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  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

  • Payment done via IMPS is Instant, NEFT would take up to 3 working days and Non- Kotak Cheque payment would take 5 working days to reflect in your credit card account. To view TAT for other methods of payment, please Click here
  • In case, payment is still not reflecting on your credit card account post the above stipulated time, kindly provide us with a clear scanned copy of the bank statement reflecting the debit entries of the payment made towards your credit card. Below details should be available in your statement:
    • Name of the customer
    • Bank Name
    • Account number
    • IFSC code
    • Debit entries of the amount
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