Frequently Asked Questions

How I can select a Nick Name?

To select a Nick Name, follow the simple steps:

 

  • If you are a first time user or have forgotten your Nick Name, login to your Net Banking using your Customer Relationship Number (CRN)
  • Go to "Profile" section and enter a Nick Name
  • Click on "Go" to create your Nick Name

Next time you login, you can use your Nick Name and Net Banking Password to log in.

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What are the charges for Net Banking?

All Kotak Mahindra Bank customers are given free access to Net Banking.

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My Online Password regeneration service is blocked. How do I unblock it?

To unblock the service, please call 24x7 Customer Contact Centre number at 1860 266 2666 or visit our nearest Bank branch.

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What is Request for Do Not Contact (DNC)?

As a bank we respect the privacy of our customers and understand that some of them may not want to be contacted over various channels for our marketing activities. Therefore, DNC as an option is being made available to the customers of the bank to get them deregistered from marketing calls, alerts & emails.

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Who can use Net Banking?

All customers who have unconditional operating authority on any Kotak Mahindra Bank Savings / Current account can get View and Transactional access to Net Banking.

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