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Step 1

Download the app from Apple Appstore/Google Play Store

Step 2

Select ‘Click Here to Log in’

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Step 3

On the registration screens select ‘No, I don’t have my registered SIM in this phone’

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Step 4

Tap on ‘Activate from another device’ 

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Step 5

Enter your CRN & MPIN.

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Step 6

A QR code will be generated on the screen

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Step 7

Now open Kotak Mobile Banking app on already activated device (your original app/phone) and click on the top left burger menu and select Device Management

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Step 8

You will see a pending request. Please accept the pending request for a new device by clicking on Approve.

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Step 9

You will get a confirmation pop up screen in 9 different languages including Hindi & English. Once you select confirm, your mobile camera opens automatically. With the help of this camera please scan the QR code which is displayed on your new device 

 

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Step 10

Once the QR code is scanned, the new device is activated