Rights of Bank's Customer

Pictorial Book - English
Pictorial Book - Hindi

Please Note:

  • Nomination facility is available on all deposit accounts, articles in safe custody and safe deposit vaults.
  • Bank exchanges soiled notes and mutilated notes.
  • Bank accepts / exchange coins of all denominations.
  • If a banknote tendered at the branch is found to be counterfeit, bank will issue an acknowledgement to the tenderer after stamping the note.
  • We accept direct tax collection.
  • We open 'No frills' accounts.
  • The Bank will consider the clear balance available in your account at the beginning of the day to process cheques in Inward Clearing.