Grievance Redressal – WBG Level 2

Reaching out for the first time? Connect with us using the any of the below channels:

If you have not received a satisfactory response at Level 1 within 5 working days, please send an email to escalate to Level 2

Name: Priti Punjabi
Email : Click here

Address: Kotak Mahindra Bank Ltd.
27 BKC, 2nd Floor
Plot No. C - 27, Block - G
Bandra Kurla Complex
Bandra (E), Mumbai - 400 051

Telephone No: (022) 61661166*
*Mon to Fri (10.00 am to 6.00 pm) excluding bank holidays

If you have not received a satisfactory response at Level 2 within 10 working days, please send an email to escalate to our Principal Nodal Officer

Name: Mr. A. Shah
Email : Click here

Address: Kotak Infiniti, 4th floor, Zone 1, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E),
Mumbai - 400097

Telephone No: (022)-61660250*
*Mon to Fri (10.00 am to 6.00 pm) excluding bank holidays