Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
Quick Help
Frequently Asked Questions
For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
We're listening! Your concerns are of paramount importance to us. To make this process swift and seamless, we have designed a 3-level query resolution and grievance redressal process to help resolve your queries efficiently.
Reaching out for the first time? Connect with us using any of the below channels:
If you have not received a satisfactory response at Level 1 within 2 working days, please send an email to escalate to our Nodal Officer
Name: Ms. A Shukla
Email: Click here
Address:
ABR Emerald Building
Floor no - 8, Plot no D8, Street 16,
MIDC Central Rd, Andheri East,
Mumbai Maharashtra – 400093
Telephone No: 022-62042110
*Mon to Fri : 10.00 am to 6.00 pm excluding bank holidays
If you have not received a satisfactory response at Level 2 within 2 working days, please send an email to escalate to our Principal Nodal Officer
Name: Mr. A. Shah
Email : Click here
Address: ABR Emerald Building
Floor no - 8, Plot no D8, Street 16,
MIDC Central Rd, Andheri East,
Mumbai Maharashtra – 400093
Telephone No: 022-6204 2120
*Mon to Fri (10.00 am to 6.00 pm) excluding bank holidays