As per Annexure A (NSDL Circular - NSDL/POLICY/2022/122)
Escalation Matrix:
Details of
|
Contact Person
|
Address
|
Contact No.
|
Email Id
|
Working Hours
|
---|
Customer care
|
Mr. P. Balgi
|
Kotak Infinity, 4th floor,
Zone IV, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E), Mumbai - 400097
|
022-62042110
|
[email protected]
|
Monday to Friday
10.00 AM-6.00 PM
|
Head of Customer care
|
Mr. K Vora
|
Kotak Infinity, 4th floor, Zone I,
Bldg No. 21, Infinity Park,
General AK Vaidya Marg, Malad (E), Mumbai - 400097
|
022-6204 2120
|
[email protected]
|
Monday to Friday
10.00 AM-6.00 PM
|
Compliance Officer
|
Mr. Pankaj Mishra
|
6th Floor, Compliance Department,
27 BKC, G-Block,
Bandra-Kurla Complex,
Bandra (East), Mumbai-400 051
|
022-61661673
|
[email protected]
|
Monday to Friday
10.00 AM-6.00 PM
|
CEO
|
Mr. Dipak Gupta
|
Kotak Infinity, 4th floor, Zone I,
Bldg No. 21, Infinity Park,
General AK Vaidya Marg,
Malad (E), Mumbai - 400097
|
080-69428500
|
[email protected]
|
Monday to Friday
10.00 AM-6.00 PM
|
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.
As per Annexure A (CDSL Circular - CDSL/POLICY/2022/122)
Escalation Matrix:
Details of
|
Contact Person
|
Address
|
Contact No.
|
Email Id
|
Working Hours
|
---|
Customer care
|
Mrs. M. Raju
|
Kotak Infinity, 4th floor, Zone IV, Bldg No. 21, Infinity Park, General AK Vaidya Marg, Malad (E), Mumbai - 400097
|
08069428500
|
[email protected]
|
Monday to Friday
10.00 am to 6.00 pm
|
Head of Customer care
|
Mr. K Vora
|
Kotak Infinity, 4th floor, Zone I, Bldg No. 21, Infinity Park, General AK Vaidya Marg, Malad (E), Mumbai - 400097
|
08069428600
|
[email protected]
|
Monday to Friday
10.00 am to 6.00 pm
|
Compliance Officer
|
Mr. Pankaj Mishra
|
6th Floor, Compliance Department, 27 BKC, G-Block, Bandra-Kurla Complex, Bandra (East), Mumbai-400 051
|
022-61661673
|
[email protected]
|
Monday to Friday
10.00 am to 6.00 pm
|
CEO
|
Mr. Dipak Gupta
|
Kotak Infinity, 4th floor, Zone I, Bldg No. 21, Infinity Park, General AK Vaidya Marg, Malad (E), Mumbai - 400097
|
080-69428500
|
[email protected]
|
Monday to Friday
10.00 am to 6.00 pm
|
In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.