Payment Gateway

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Frequently Asked Questions

What is Kotak Mahindra Bank Payment Gateway service?

Kotak Mahindra Bank Payment Gateway is a web based service which enables you to pay for online purchases across various shopping sites, utility bills, travel bookings etc

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How do I avail of Kotak Mahindra Bank Payment Gateway service?

Payment Gateway is available to customers of Kotak Mahindra Bank who have availed of Net Banking facility and are registered for Kotak Payment Gateway. NRIs, foreigners and people with conditional operating authority are currently not eligible for Payment Gateway

You can avail Payment Gateway by logging on Net banking and clicking on the Service Request section under Banking. If you are a new customer, you can avail this service by ticking the Payment Gateway option on the account opening form
If you are an existing customer, by ticking the Payment Gateway option in the Channel Access Request Form

If you are an individual customer, click here to download the form.

If you are an operating authority of a company/club/society/association/partnership/sole proprietorship/HUF, click here to download the form.

Simply complete the form and drop it in any of the Document Drop Boxes at our Branches or ATM lobbies. Alternatively, you may mail it to us at Customer Contact Centre, Kotak Mahindra Bank Ltd., Post Box Number 16344, Mumbai 400 013

If you are already a registered Kotak Mahindra Bank Net Banking customer, you can log in to Net Banking on www.kotak.com and click on 'Service Requests' option post logging in and select Register for Payment Gateway. Once you register for Payment Gateway, the service will be activated only after 24 hours.

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How do I avail of Kotak Online Trading1, Kotak - Online Shopping?

If you are an existing customer and are registered for Payment Gateway, you will automatically be enabled for Kotak Online Trading1, and Kotak - Online Shopping services of Kotak Mahindra Bank Payment Gateway depending on your eligibility

If you are a new customer, registering for Payment Gateway as mentioned above will enable you for this facility depending on your eligibility.

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What are the eligibility criteria for getting Payment Gateway access?

All individual customers except Minors, with unconditional operating authority on any Kotak Mahindra Bank Savings / Current account can get Payment Gateway Kotak Online Trading1 Access, Kotak Payment Gateway Kotak - Online Shopping Access.

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In case of many accounts, how do I get access on all or some accounts?

When you register for Payment Gateway service, all existing eligible accounts (or those opened in the future) under your Customer Relationship Number with us will automatically get access to Payment Gateway Kotak Online Trading1, Kotak - Online Shopping In case you wish to,

Register only for one of the three services - Kotak Online Trading¹ / Kotak Direct Pay / Kotak Online Shopping or
Have different accounts enabled for each of the services or
Restrict any of your accounts from having access to any of the three services

You simply need to write in to us specifying what you wish us to do. Drop your request either in the Document Drop Boxes at our Branches or ATM lobbies. Alternatively, you may mail it to us at Customer Contact Centre, Kotak Mahindra Bank Ltd., Post Box Number 16344, Mumbai 400 013. You may also advise us via our Secure Mail facility by logging in to Kotak Mahindra Bank Net Banking and clicking on the My Mail link on the top right hand red band.

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Payment Gateway

Kotak Payment Gateway

Highlights

Frequently Asked Questions

What is Kotak Mahindra Bank Payment Gateway service?

How do I avail of Kotak Mahindra Bank Payment Gateway service?

How do I avail of Kotak Online Trading1, Kotak - Online Shopping?

What are the eligibility criteria for getting Payment Gateway access?

In case of many accounts, how do I get access on all or some accounts?